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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I had a very good experience with the shipping and delivery
Don't think I would purchase clothes this way again because they don't seem to be as lovely as the advertising
I have sent two emails to *******@azlee.com with no reply. They will likely tell me it's too late to return which will trigger a very poor public review.
No refund information or any paperwork in my package.
Looking at the picture, I thought it was a nicer material. At least I can wear it as a bathing suit cover up.
I did not have to wait long for delivery. After reading the good reviews on line prior to placing my order, I saw 3 tops that I liked and I placed an order.
I was totally disappointed when the blouses didn't fit. I will be returning these shortly.
I am normally a size 16-18 and upon reading reviews, ordered size 20-22 and half
My order was still too small.
First time shopping on this site good so far. Good
First time shopping on this site good so far.
Great pants but not happy with the top Thin fabric and the fit is very loose
Poor quality. Refund policy not flexible.
Tried once never again.
It looked good online. Not good
Kind of difficult to set up payment.
Took a bit long to get. Prefer faster delivery. Wanted for family photo.
The delivery took several weeks, 2 weeks more than n the website. The products were not as promised. The standard of the fabric was very poor.
Very easy. Size chart was not accurate would have preferred it to be a little bit more loose but love the outfit.
This top is not what is portrayed in the pictures. I thought it was some linen type fabric when it is a horrible nylon. It is flimsy and I will never wear it.
Disappointed with item 3 on order. Blouse on website is not consistent with what i received.picture shows blouse with a white camisole underneath. Not received!
Very bad customer service! Would you recommend anyone.
Such an easy site to roam through, nice and well set out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members