Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Disappointing was the expecting much better as a result of the advertisement
I'm still trying to return what I ordered. The order shipped with ABSOLUTELY NO PAPERWORK. I couldn't even remember the name of where I ordered from and there was nothing that had the name on it in the shipment.
I am not happy with most of the order. Size of theXXLwas a no fit, most were not as shown on the website and I really dislike your return policy. I won't be ordering again.
It took forever to receive my order
I would not recommend this site
I ordered very large sizes and when they arrived, even though all marked 2XL, they didn't fit me at all. Way too small. I am normally a 1X so I thought they would be fine, or be shrinkable if necessary. The colors are beautiful, and I like the styles, but not on my body!
The fabic was not what I thought it would be. Looked better on the website
Material very cheap and clean or L in two of my tops would have been lucky to be smalls. Delivery was quick and efficient.
Did not receive my order! I did not receive any shipping confirmation or my order
The materials didn't meet my expectations, the fitting runs small, they didn't sent any receipt with the package, I'm not good with computers and it would be helpful if I have a phone number to contact them
After some time went by I followed up my order to find out it was sitting there as an item was out of stock. Once we sorted a replacement it arrived fairly quickly. Quality is pretty good. Even though I went up 1 size - I think I should have gone up 2.
I will buy from Azzlee again.
I am very unhappy with the quality of material, the workmanship and the sizing. Everything that I ordered I want a refund for. I will never use this company again and I will continue to give bad reviews in social media until I am refunded the cost of these garments. Nothing came to me as described and the quality of the material is nothing like what is shown in the photos online. A very bad experience overall and I would definitely tell anyone who is looking at ordering, not to. Also it is almost impossible to get onto the company when you want a refund. I have been contacted and asked if I would accept 50% of the total amount of $153 that I paid. I refuse, I want a total refund.
Horrible quality products. Sent back for refund.
Took over a month to get reimbursed.
Stay away from these people.
Easy of shopping with no time presure to buy how do you review a product you just bought but havent received yet! Have received products thanks all products do not fit will give away as gifts
My item was cheap material and I am very disappointed in the product.
Quick service, quality material, sadly size is not suitable
Great to be able to find such nice clothes at a slow pace..
The materials were all poor quality and the sizes were not accurate.
I will never purchase from this company again.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

