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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Disappointing was the expecting much better as a result of the advertisement

Date of experience: October 13, 2023
Mississippi
1 review
0 helpful votes
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Absolutely no customer service
November 13, 2023

I'm still trying to return what I ordered. The order shipped with ABSOLUTELY NO PAPERWORK. I couldn't even remember the name of where I ordered from and there was nothing that had the name on it in the shipment.

Date of experience: October 13, 2023
Indiana
1 review
0 helpful votes
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Unhappy customer.
November 13, 2023

I am not happy with most of the order. Size of theXXLwas a no fit, most were not as shown on the website and I really dislike your return policy. I won't be ordering again.

Date of experience: October 13, 2023
Iowa
1 review
0 helpful votes
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Poor communication
November 13, 2023

It took forever to receive my order
I would not recommend this site

Date of experience: October 13, 2023
Montana
1 review
0 helpful votes
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Clothes don't fit
November 13, 2023

I ordered very large sizes and when they arrived, even though all marked 2XL, they didn't fit me at all. Way too small. I am normally a 1X so I thought they would be fine, or be shrinkable if necessary. The colors are beautiful, and I like the styles, but not on my body!

Date of experience: October 13, 2023
Louisiana
1 review
0 helpful votes
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The fabic was not what I thought it would be. Looked better on the website

Date of experience: October 13, 2023
Australia
1 review
0 helpful votes
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Sizing not right
November 12, 2023

Material very cheap and clean or L in two of my tops would have been lucky to be smalls. Delivery was quick and efficient.

Date of experience: October 13, 2023
New Zealand
1 review
0 helpful votes
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The experience was seamless and fast, I was not disappointed.

Date of experience: October 13, 2023
Ohio
1 review
0 helpful votes
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Did not receive my order!
November 12, 2023

Did not receive my order! I did not receive any shipping confirmation or my order

Date of experience: October 13, 2023
Iowa
1 review
0 helpful votes
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Satisfied
October 13, 2023

Satisfied with past and present purchases. Material very thin

Date of experience: October 13, 2023
Maryland
1 review
0 helpful votes
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The materials didn't meet my expectations, the fitting runs small, they didn't sent any receipt with the package, I'm not good with computers and it would be helpful if I have a phone number to contact them

Date of experience: October 13, 2023
Australia
1 review
0 helpful votes
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Worrying start
November 12, 2023

After some time went by I followed up my order to find out it was sitting there as an item was out of stock. Once we sorted a replacement it arrived fairly quickly. Quality is pretty good. Even though I went up 1 size - I think I should have gone up 2.
I will buy from Azzlee again.

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Product quality
November 12, 2023

The items are not as good as they look on the shopping site

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Very disappointed
November 12, 2023

I am very unhappy with the quality of material, the workmanship and the sizing. Everything that I ordered I want a refund for. I will never use this company again and I will continue to give bad reviews in social media until I am refunded the cost of these garments. Nothing came to me as described and the quality of the material is nothing like what is shown in the photos online. A very bad experience overall and I would definitely tell anyone who is looking at ordering, not to. Also it is almost impossible to get onto the company when you want a refund. I have been contacted and asked if I would accept 50% of the total amount of $153 that I paid. I refuse, I want a total refund.

Date of experience: October 12, 2023
New Hampshire
1 review
0 helpful votes
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Extremely bad company to deal with.
November 12, 2023

Horrible quality products. Sent back for refund.
Took over a month to get reimbursed.
Stay away from these people.

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Azzlee review
October 12, 2023

Easy of shopping with no time presure to buy how do you review a product you just bought but havent received yet! Have received products thanks all products do not fit will give away as gifts

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Dont waste your money
November 11, 2023

My item was cheap material and I am very disappointed in the product.

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Timely process
October 12, 2023

Quick service, quality material, sadly size is not suitable

Date of experience: October 12, 2023
New Zealand
1 review
0 helpful votes
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Waldorf salad
October 12, 2023

Great to be able to find such nice clothes at a slow pace..

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
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Never again
November 11, 2023

The materials were all poor quality and the sizes were not accurate.
I will never purchase from this company again.

Date of experience: October 11, 2023