Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had to chase up my order. No one bothered to let me know it was out of stock. I had to contact them to get a refund
Disappointing when wanting to return was only able to get some of my money back. Other companies give full refund.
Product was different colour and material completely different!
Have been put off on-line shopping! Even design was not as depicted.
Won't be shopping with you again.
Good. First time shopper so will buy more if item is what is advertised
Pants look good and fit well
Good. First time shopper so will buy more if item is what is advertised
I did not receive the items I ordered and Azzlee will not take responsibility for this. I have to return goods at my own cost and they will decide if I can get a refund. And only for goods not postage which means I have to pay postage twice?
Received my top. I loved the color but the size runs very small. I would probably need to go up@ least 2 sizes, if not 3. The material has zero flexibility to it. Will be retuning the top and will not reorder.
Really disappointed and gutted to be honest. Procrastinated about buying for so long as garments not physically sited, but loved the look from the online photos so went ahead with the order being very careful to make sure measurements were correct.
Will be just giving 5 of the 7 garments ordered to the second hand shop.
A previous order didn't work out so I was given a credit which I appreciated I placed a order to use the credit and waited a very long time to receive it instead I received a email asking if I had received my order….I replied that I had not, following that I received another email stating that the product wasn't available. Why did it take so long for a product that wasn't available then receive a email asking if I had received it just to receive another email stating that it wasn't even available? It makes no sense!
Easy to pay with PayPal. Really hope my product looks like the picture on this site.
Overall shopping experience was okay except for a shirt which I didn't think was advertised the right colour.
I expected better quality from the pictures. Disappointed.
Order arrived in good time but poor communication regarding return items.
The shopping experience was good. Delivery was reasonably quick. Disappointed that one garment was not in the parcel.
Pleased with efficiency and quickness of delivery.
Website very easy to use, I am looking forward to receiving my new clothes
Size and quality was terrible went straight in the bin never order from this site again
I liked the tops but was disappointed with the sizing.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

