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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
1 review
0 helpful votes
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Not accurate sizing & cheap material
November 15, 2023

The sizes are even smaller than advertised and I'm a smaller athletic build. Plus it's not 100% cotton it feels mixed and cheap.
The waist line is for 1-2 times smaller than what you truly need unless you are overweight or something and don't care about looking like a busted fan of biscuits. Even for smaller these waistlines were silly out of proportion. My measurements are 26 waist and 32 hips and this was even smaller than advertised.

Date of experience: October 16, 2023
California
2 reviews
0 helpful votes
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Mrs
November 15, 2023

Prettiest happy ordered 4 tops but one was much to small

Date of experience: October 16, 2023
Australia
1 review
0 helpful votes
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Poor quality and service
November 15, 2023

I asked for a full refund but they keep offering part refund and for me to keep the clothes. They are cheap polyester poor quality clothes. I'm still waiting on a full refund.

Date of experience: October 16, 2023
Australia
1 review
0 helpful votes
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I really hope my order does eventually arrive, if not I may have to try and get my money back. I have been really looking forward to being able to wear the clothes.

Date of experience: October 16, 2023
New Zealand
1 review
0 helpful votes
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Quick delivery
October 16, 2023

Products arrived earlier than expected and they are great.

Date of experience: October 15, 2023
New Zealand
1 review
0 helpful votes
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Prompt delivery, stunning tops.
October 16, 2023

Great tops for summer, recommended for hot days ahead.

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Sizes are smaller than normal
November 15, 2023

Doesn't fit me at all, and it is so tight I order the right size but the sizes are smaller than here

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Unhappy
November 15, 2023

Items never arrived. I got a refund less postage. Not very professional.

Date of experience: October 15, 2023
New York
1 review
0 helpful votes
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I contacted customer service to give them this information and that I wanted to return the shirt. It took me several (maybe 5 tries before I was given the address and instructions to return it. When I took the shirt to the USPS/FedEX/UPS store on Friday, October 13th and gave them the address, it came up as "Address could not be verified".
I emailed customer service this and was told that it is a correct address and I should send the shirt back as instructed. I will try again tomorrow.

Date of experience: October 15, 2023
New Zealand
1 review
0 helpful votes
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Fast delivery
November 14, 2023
Updated review

Easy and lovely products. Reasonable quality. Will order again

Date of experience: October 15, 2023

Easy and lovely products
September 25, 2023
Previous review

Easy and lovely products

Date of experience: September 25, 2023
Australia
1 review
0 helpful votes
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Very happy
October 15, 2023

Fast fits well color very good. Very happy. Will buy again

Date of experience: October 15, 2023
California
2 reviews
8 helpful votes
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Smooth Process
October 15, 2023

A little slow delivery but overall fine. This is a new company for me so I was a little leery but it worked out fine.

Date of experience: October 15, 2023
Canada
1 review
0 helpful votes
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Les mesures pôur les tailles ne sont pas exactes! 3x c est trop petit pour moi!

Date of experience: October 15, 2023
New Zealand
1 review
0 helpful votes
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Great service
October 15, 2023

Products as described, fast service, very happy with my purchases.

Date of experience: October 15, 2023
Italy
1 review
0 helpful votes
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I will not order again!
November 14, 2023

Credit card charged immediately. Had to contact customer service to see when I would receive my order. Never received any type of shipping confirmation. After contacting customer service twice my items arrived 2 weeks after placing the order. I kept one item and returned 2 items at my cost within 48 hours of receiving my order. I waited 30 days for my refund. Only after contacting them twice did I receive my money back for the two returned items. Is this a Ponzi scheme?

Date of experience: October 15, 2023
Tennessee
1 review
0 helpful votes
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As pictures
October 15, 2023

The dresses were as pictures and good quality. One is too tight and the other 2 fit perfectly.

Date of experience: October 15, 2023
Ohio
1 review
0 helpful votes
Follow Lori K.
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The items are as pictured. A bit in the small side even though I ordered a size up. Shipping took a while. Two of the items wouldn't hang/steam out and needed to be ironed well before wearing.

It was an ok buy. But I will only buy if I LOVE something and will size up

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Blue shirt. Not the same as shown.
November 14, 2023

The blue blouse, not even close to the picture as shown. Material different. Sizes are not right. Got Large, which is still tight for me.

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Would not purchase further items
November 14, 2023

Disappointing with the quality and sizing of article

Date of experience: October 15, 2023
Australia
1 review
0 helpful votes
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Clothes too small
November 14, 2023
Updated review

Ordering was Quick and easy but the items are too small. To get them returned, you are out of pocket. Does not give you any incentive to purchase new items.

Date of experience: October 14, 2023

Quick and easy
September 24, 2023
Previous review

Quick and easy. Hope the products are excellent

Date of experience: September 24, 2023