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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Emailed about returning my order but haven't heard back.
I purchased these items to take on vacation with me. With all of the sizing problems, that was not possible. Will order again next Spring.
Unhappy with spending my money on items that were not as pictured nor true to the sizing described on the site
I was very disappointed in the quality of the garments. I sent them all back!
Delivery quick prices good but size of clothes disappointing
Did not receive the white high stretch pants. Very disappointed
Very disappointed in the item it looks nothing like the picture on the page.
Overall I was satisfied with my shopping experience and the delivery time
The pants I ordered were too big, the tag said small but the package said extra large.
I sent an email to get information on how to return them, only just got a response 2 weeks later.
All items were to small, did not appear as pictured, but able to get return.
Sent the item back and am still getting emails about it. They do not make it easy to return items
Came quickly in the post but disappointed in quality of 2 shirts and cut of the dress
Slipping in "added charges" is not appreciated. Not even sure what they are, but I thought I was getting a deal, but after shipping and added charges, a bit too much.
Good customer service, just poor quality product. This review is also irritating but I want to let others know.
This is the second time you have asked for me to rate this delivery, which I never received at least 6 weeks ago.
Had trouble logging in at first. Now ok
Horrid shipping cost and time to wait delivery. Returns/exchanges ridiculous
Horrid shipping cost and time to wait delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members