Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Robbie K.
Unfollow Robbie K.
Share Review
Report Review

I was disappointed to learn on delivery that the dress, although pretty, is knitted. I do not buy knitted garments, other than in winter time as they catch and them are spoilt. I h ave gtiven the dress away. The green top is OK, nothing special but OK.

Date of experience: November 22, 2023
Australia
1 review
0 helpful votes
Follow Lesley B.
Unfollow Lesley B.
Share Review
Report Review

Very good company would recommend them they sell what is describe they keep you up to date love everything I purchased

Date of experience: November 21, 2023
Australia
1 review
0 helpful votes
Follow Rae D.
Unfollow Rae D.
Share Review
Report Review

Great service!
November 22, 2023

From beginning to end, I am completely satisfied. The pants I ordered are lovely and better than I expected. Quality and detail are excellent.

Date of experience: November 21, 2023
Florida
2 reviews
3 helpful votes
Follow jeannie s.
Unfollow jeannie s.
Share Review
Report Review

Not happy
November 28, 2023

I still haven't received my purchase, I ordered it a long time ago. I am worried about getting my Christmas gifts.

Date of experience: November 21, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kimberly U.
Unfollow Kimberly U.
Share Review
Report Review

Pleased with purchases
November 21, 2023

I was very happy with my purchases and pleased with the overall experience.

Date of experience: November 21, 2023
Florida
4 reviews
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

Online ordering easy!
November 21, 2023
Updated review

Great stuff! Online ordering is easy. Teenagers will wear them. Delivery was quick. Material of products didn't match what I expected; but still good quality. I definitely will be ordering again.

Date of experience: November 21, 2023

Love the products offered and the prices
April 10, 2023
Previous review

Love the products offered and the prices

Date of experience: April 10, 2023
Georgia
1 review
0 helpful votes
Follow Connie P.
Unfollow Connie P.
Share Review
Report Review

Made well and so cute.
November 21, 2023

Great. Easy to order. Had no problems except this survey. Too long and repeat questions.

Date of experience: November 21, 2023
Australia
1 review
0 helpful votes
Follow Williams V.
Unfollow Williams V.
Share Review
Report Review

Didn't fit
November 21, 2023

Sad that it didn't fit.if you would like to send a size larger that would be good.

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Sheree R.
Unfollow Sheree R.
Share Review
Report Review

Happy Customer
November 21, 2023

Came across Azzlee on Facebook - liked their selection of clothing and though I would try them.
Quality of clothing was good for the price

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Loraina M.
Unfollow Loraina M.
Share Review
Report Review

Sizing
November 28, 2023

Your L size which was described as 16-18 for Australia was more like 14-16.

Date of experience: November 20, 2023
Canada
1 review
0 helpful votes
Follow Agathe C.
Unfollow Agathe C.
Share Review
Report Review

Very happy with all ordered items
November 20, 2023

Very happy with all ordered items. However difficult order: Website slow, did not accept promo code, had to reorder items to be able to pay. I like the products. Will reorder if good quality clothing received.

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Viki G.
Unfollow Viki G.
Share Review
Report Review

Disappointed once again
November 28, 2023

Would have been fine if they were true to measurements

Date of experience: November 20, 2023
California
1 review
0 helpful votes
Follow Greta O.
Unfollow Greta O.
Share Review
Report Review

Not what was in the pic!
November 27, 2023

Fair the shirt was not what you had in the ad outline of can not the pic for false advertising, nothing like the pic that catches a persons eye

Date of experience: November 20, 2023
New Zealand
1 review
0 helpful votes
Follow Gaynor E.
Unfollow Gaynor E.
Share Review
Report Review

I received the clothing but it's not my style and need to return it. What is the process please

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Lee O.
Unfollow Lee O.
Share Review
Report Review

Reasonably happy
November 20, 2023

Shopping easy and review clear quick delivery which I liked

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Kaye M.
Unfollow Kaye M.
Share Review
Report Review

I'm needed to return 2 items from this order for larger size or money back and I have not had a reply after 2 emails
Company was helpful when placing and making changes to my order however now I need to return some items company not so helpful

Date of experience: November 20, 2023
New Zealand
1 review
0 helpful votes
Follow Bev P.
Unfollow Bev P.
Share Review
Report Review

Great, except for a hiccup with PayPal.
I have been dealing with them for years
I wasn't able to get through to them. Initially..

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
Follow Janine L.
Unfollow Janine L.
Share Review
Report Review

Clothing sizing too small.
November 27, 2023

Unclear instructions re: return and refund procedures.

Date of experience: November 19, 2023
Australia
1 review
0 helpful votes
Follow Anne E.
Unfollow Anne E.
Share Review
Report Review

Never buy agai
November 27, 2023
Updated review

Extremely disappointing first and last time purchase

Date of experience: November 19, 2023

Fabulous variety of clothing to choose from
October 31, 2023
Previous review

Fabulous variety of clothing to choose from.

Date of experience: October 30, 2023
New Zealand
1 review
0 helpful votes
Follow Sheryl S.
Unfollow Sheryl S.
Share Review
Report Review

My order
November 20, 2023

It was disappointing that the article was not available and I was not advised of this until I queried the delay in receiving it. But very happy that payment was refunded very quickly

Date of experience: November 19, 2023