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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
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Shipping
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The clothes on the website looked amazing and I was very excited to order but what I received was a far cry from what was advertised. Poor quality, shapeless, odd shapes and mostly not something I will ever wear. I lesson learnt I'm afraid as I will never order again from you.
How is it possible to get things so wrong and cheap looking.
I gave this set to my friend on her birthday on Saturday and it was much too small. I have reordered it for her in an XL. I would like to return the medium size. Could you please send me some way that I can return the other set? She loves it! Thank you so much!
Purchased seven tops all were to small. All Azzlee customer service wanted to do was keep offering me a partial refund and for me to keep the tops. After several emails and running out of patience I accepted the refund as they wouldn't give me a return address for a full refund. I have since washed all the tops and they have all shrunk. The fabric is poor quality. I would never buy from this company again.
They responded, but you can't return the items, and the best they can do is refund you 70% and tell you to keep the things! Now I am here after 20 days without receiving the refund and with three horrible quality tops. NOT RECOMMENDED!
Need to go at least 2 sizes bigger than normal if you a UK 16/18. Nice garments
This would have to be my worst experience ordering clothes online. The order took at least 2 months to finally arrive and the sizes were wrong...AGAIN. Even the replacement tops were different in their sizing, when they were both supposedly XL. So yet again, I am unable to wear some of the replacement clothes. Also, I will have to personally re-sew the sleeves so that I can wear the dresses. I will never buy from this company again. They really need to have a more specific clothing chart so that you can make informed decisions. And the token dress/ribbons after such a fiasco was insulting.
It would have helped with more details regarding waist and hip measurements and more comments about sizing from people who have purchased the items. Thanks
I won't be ordering anything off this site again as very disappointed in product as looks nothing like photo
Easy site to use. Very disappointed with my purchase however, as the dress is faulty with the hem being noticeably longer on one side than the other therefore I cannot wear it. I do not want to get it altered by a dress maker as this will just make it a very expensive dress which defeats the purpose of buying it.
I LIKE THE FACT THAT YOU HAVE MULTIPLE FILTERS TO NARROW DOWN YOUR SEARCH. THAT IS SO MUCH MORE CONVENIENT. THANK YOU
Your Sweatshirts are only styled as a sweatshirt the fabric is not of sweatshirt quality - means a heavier & warmer fabric. I was looking for sweatshirts of the quality that you would wear in cooler weather not the same fabric as your regular tops.
Easy to use. But very disappointed in quality. Service was great in regards to prompt delivery and well packaged.
Very good experience excellent and very prompt service
Very dissatisfied as the colour was nothing like the top advertised
I've received about 7 orders from you and I love every piece of clothing I received. Good quality. Great style for me.
I was very disappointed but you gave me a discount but still I have not received it
Sweater fit well and good quality. Received it promptly
Good. Easy to follow. Jacket was delivered as promised. Fit was good and I'm happy with my purchase and would buy from them again
The dress was colors of the dress was terribly Disappointing ~ everything else was great
Hope it's as wonderful as it looks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members