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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The pictures aren't always true to the look of the actual garment. The fabrics certainly are not the same quality as the photos on the website. Probably won't be shopping here again.
The two piece outfit is not soft or flowing like picture. The other two were good. Took longer to receive than my first order.
Items came in a timely fashion, all fit well, and I am pleased with the purchase.
How do I return a top that I am bitterly disappointed in
Hard to find when I inadvertently loose the page
Okay. Seemed like shipping took long. Not use to on line shopping.
Easy shopping. Speedy receipt of goods, especially for an international parcel.
Great product and received what I ordered. Thanks so much.
Over the last two weeks, I have emailed three times to ask how I can return the sweater and get a refund. I was asked to take many photos of the the sweater and email them, and I still have not received any instructions about how to return the sweater. I don't know if they will give me a refund!
The blouses did not fit and the material was not at all what I expected.
The sleeves are tight on both garments. You should add.5" to inside sleeve seam. Otherwise the t-sweatshirts fit fine.
The V-neck sweatshirt needs the facings top stitched so facings don't flip to outside of garment when wearing it.
Pictures you show are misleading to the quality of what the product is
I like to wear a longer short below the knee looking at the photo they are,i am 1.56 and were well above my old knee that i like to hide
What arrived did not match the photo of the item. Very cheap synthetic material, not even worth trying to use for any purpose
I like the range and size of the clothes, I'll see how the delivery goes. Yes great delivery service. Love the clothes and will be buying from here again.
I like the range and size of the clothes, I'll see how the delivery goes.
I had no problems dealing with Azzlee.
There was no parcel tracking like most online stores though, so wondered whether this was a scam initially as I was first time customer.
I am more than happy with my dress and will certainly find it versatile for casual or dress up.
Previous purchases have been just great and good size, but all these were a size 10 but much larger
What I have received so far has been superb and of good quality
Low quality, designs were like a bad screen print.
Great site easy to navigate sizing in an overall needs to be checked as I ordered all same sz 1 shirt to small another shirt to be and 2 fit perfect
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members