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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I have returned them to the Auckland address on the packaging. And would hope to receive a refund of the price I paid.
Would be easier if the description of each fabric was included.
Wouldn't allow me to enter coupon code
It looks exactly like the picture and fit well.it was delivered in a timely manner
Delivery was slow, but due to waiting on garment temporarily out of stock…so all good.
Sizing is not right so doesn't fit Very disappointing as i'D waited to order for along time to order
I emailed 4 times checking in my order. It took 20 days to arrive. It arrived after the event I needed it for. I tried to cancel and you wouldn't.
A wee bit disappointed but that could be partly my fault for not understanding the materials.
It would be nice if I didn't have to login to anything to get shipping progress updates,
Lovely dresses to wear during Summer and Springtime to casual events with family and friends.
I loved the pictures of your clothes. Beautiful tops for reasonable prices. I know what size I wear and never had his happen before. They were not just snug. I cannot wear the two tops. They will not go below my waist although above the waist fits like it should.
The articles of clothing overall are beautiful and the prices are good. However, I have not received my order so I cannot comment on the products. It should have arrived by now.
Lots of options. Fair pricing. Just not happy with the final product.
Easy to shop for Top is very pretty but material was not what I expected. I thought it was sweater/sweatshirt material but was like polyester/spandex.
Sent to wrong state. Tried emailing you. Was blocked
All three items are too small, what a waist of money and time, disappointing.
These styles are both very dressy and comfortable.
The item was not what I expected but the return was very smooth and professional
Efficient simple to use product a great disappointment
The worst place I have ever ordered from. JUNK. Threw in the garbage can. Trash
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members