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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New Zealand
1 review
0 helpful votes
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Exchanges
December 10, 2023

The delivery of the items and the clothing was great but the exchange service was terrible.

Date of experience: December 2, 2023
Georgia
1 review
0 helpful votes
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Summer Chic
December 2, 2023

Delivery delays, however once received, good quality

Date of experience: December 2, 2023
Australia
1 review
0 helpful votes
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Had to return for larger size
December 2, 2023

All good waiting for return of garments in a larger size

Date of experience: December 2, 2023
Minnesota
1 review
0 helpful votes
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GRAPHIC TOP AND CAT PRINT SOCKS
December 9, 2023

Tracking message said items were delivered. They were not! Sent them an email to inform them of action they said was incorrect. If remedy is not performed I will label them as being a fraudulent business, or internet scammer.

Date of experience: December 2, 2023
Missouri
1 review
0 helpful votes
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Still waiting for product to arrive.
December 9, 2023

I can't comment on the quality of the product as I have yet to receive it. If I'd known it was coming from China I would never have ordered from this company. Maybe be more up front about that. And also wait till the product has arrived before sending this type of email.

Date of experience: December 2, 2023
California
1 review
0 helpful votes
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Disappointed
December 9, 2023

Poor quality materials look nothing like the pictures. Dull colour and no style.

Date of experience: December 1, 2023
New Zealand
1 review
0 helpful votes
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Dissapointing
December 9, 2023

Very flimsy fabric, not good sizing across the shoulders and no cuff to edges of arms, no scalloped hem as photo suggests.

Date of experience: December 1, 2023
Australia
1 review
0 helpful votes
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Items on Facebook looked lovely and I am relatively pleased with what I received. In the case of the multi coloured top and the dark blue pants I didn't feel the items were of the same quality as seen on the ad. Delivery very was quick.

Date of experience: December 1, 2023
Canada
2 reviews
0 helpful votes
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So far, the customer service has been good and the designs are interested. Need more clarification re the fabric.

Date of experience: December 1, 2023

Like the fashions
July 24, 2023
Previous review

Like the fashions. Original.

Date of experience: July 24, 2023
Ohio
1 review
0 helpful votes
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First time purchased from this company. It was satisfactory

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Return process
December 8, 2023

It's impossible to pick every item to be a perfect fit, so there will always be returns. Items sometimes appear different than they look online also. The return process is difficult, so I won't be ordering anything from this company again.

Date of experience: December 1, 2023
Arkansas
1 review
0 helpful votes
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Return?
December 8, 2023

What I received does not look like the picture shown. I would not give this as a gift, would like to return.

Date of experience: December 1, 2023
Australia
1 review
0 helpful votes
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Definitely won't be buying again. Sizing is very disappointing.

Date of experience: December 1, 2023
Australia
1 review
0 helpful votes
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Frustrating waiting for a reply on how to return the garments so we can get replacements or a refund. Either way will do. Thank you.

Date of experience: December 1, 2023

Ok easy to use
November 10, 2023
Previous review

Ok easy to use

Date of experience: November 9, 2023
Australia
1 review
0 helpful votes
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Excellent
December 8, 2023

The clothes I bought fitted perfectly. Very happy with my purchase

Date of experience: December 1, 2023
Australia
1 review
0 helpful votes
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Very happy with service and delivery
December 1, 2023

Would highly recommend and very easy to deal with.

Date of experience: November 30, 2023
Australia
1 review
0 helpful votes
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Fast delivery and all intact what' trust this company to deliver right

Date of experience: November 30, 2023
Australia
1 review
0 helpful votes
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Appalling
December 8, 2023

Despite using their size guide, all items were too small. This company is deceptive in their returns policy. You find out that, despite the clothes being sent from within Australia, they have to be returned to the USA. The only alternative offered is to keep the goods and get a small portion of your payment back, even though you can't wear the clothes. I recommend you avoid this company at all costs.

Date of experience: November 30, 2023
Australia
1 review
0 helpful votes
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Easy site to use, I felt the styles shown were well selected and suitable for different age groups. I have not brought clothes on line much but this experience made me feel less worried about doing so. There is such limited choice in local shops and all of it seems designed for the very young. The clothes for people my age seem disproportionately expensive.

Date of experience: November 30, 2023
Australia
1 review
0 helpful votes
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Buyer beware
December 8, 2023

Buy from Azzlee but be aware that the product you receive could be completely different colour or size. Also it took many emails and a long time before it was even dispatched

Date of experience: November 30, 2023