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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It was so good looking at your collection of clothing. Love them
The products arrived packaged well and they are good quality. My big complaint is the plastic decals used. For the money I feel they should have been better.
Two items are too small and need too be returned. I have tried contacting customer service without any help
Item wrong size and a little damaged. Replaced immediately
Great so far. Getting order still to come. Took forever to get order will not repeat buying here
Love your merchandise and would be happy to order again in the future
Very disappointed in the items I ordered. They didn't come up to the standard of the items shown on the site. Sizes were very small! Couldn't get into 2 out of the 3 I ordered. The one I did manage to get into was like a skin
Not good took forever to get and to get the tracking number
I am satisfied with my clothing.
I started to feel a bit concerned about receiving my clothing & then I got an email asking if I had received them or not, then received them the next day, so the service is good.
I have sent these clothes back to you for a refund please. Top different material altogether from what was pictured. Pants too small even though my size is 2 xl and that is what they were marked. They also had underlining showing through and stopping at top of leg - should have gone all way down.
My parcel to you was posted yesterday.
Mary McKelvie
The pants were not as appeared in the photo. The ones I received were straight without the side gathering shape. Disappointed but I like the material and fit.
First time shopping on this site, received my order promptly and was not disappointed.
Shirt advertised looked glittery but when I received it was flat painted on & NO glitter!?
I ordered an XL and it was more like a 3XL!
Haven't heard from person receiving gift as yet so don't know if it fits. Delivery experience was excellent.
I am not happy that I was told to return the articles to the USA when they were supposed to be sent from Sydney Australia. … I was offered a discount to keep them. Not happy! I didn't want them but the postage was so much, it wasn't worth me sending back. I will NEVER buy from you again.
Material is not as loose fitting as I thought it would be. It looks and feels just like a cheap polyester.
First time buying. I wanted to return 2 of the 4 items I bought but returns go to the USA and it is just not worth it from Australia.Azzlee gave me a 30% refund to keep the garments instead of returning them, but they are useless to me so I will just have to give them to charity. The fabrics are nothing as they appear to be on the website.
First time buying so I hope the sizes are correct. Love the look of these clothes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members