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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Products arrived as promised. Just understand they are printed patterns and colors might not 100% match the picture, but it's at about 90%+, which is good enough in my view.
Hacer la order fue facil, esperar por los articulos fue otra cosa. No pude rastrear el paquete porque la dirección Electronica que me enviaron no sirvio.
I'm happy that I got what I ordered and in a very time. Merry Christmas
Took almost a month to receive product And not as I hoped they would be.
Very easy to order it's just getting it - looking forward to getting it - please before the December 20th or I will expect a refund
The order took too long to arrive. I did not know it was coming from china
First very pleased will see I will continue to use.
No trouble at all with order and delivery was on time - thank you!
Was difficult to finish order had to go back repeatedly to finalize
Poor
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Sizing was too small & disappointing that return was to USA so not worth sending back as too expensive! Top no good to me.
Both shirts are very nice. However, the red one is a bit small and I am happy that I ordered a larger size. The grey shirt doesn't really look anything like the picture, but it is nice.
I know it is tricky to buy clothing online since you can't actually feel the fabric. However, I think Azzlee deceives customers with photos that look beautiful and well made. This is not the case. Show the real photos if you want to have integrity. Let the customer know what she/he is buying.
I'm happy I found you! Easy shopping and payment.
Love the shirts. They are exactly what they looked like on website. Fit beautifully.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members