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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Takes to long to get the order. But I love the things I've ordered and will order again.
Poor return process. I ended up accepting a 1/2 price credit for no return
Would like more description of the material
I only like one of the 2 tops that I purchased the second one is a complete different material to the one in your ad. Not sure what to do. I think I should get my money back. The material is thin, the v shape is too high and the top looks cheap.
Pretty disappointing :((
The blouse was as shown. Very nice quality. Fitted me well. And they advised when the delivery was coming and arrived very promptly
I was hesitant, at first, to order anything online, due to some very unpleasant experiences in the past. However, Azzlee came through with flying colors. Their styles are very creative; the sizes are accurate; the delivery was on time and speedy. I couldn't be happier with the results of this shopping trip to Azzlee's!
You get what you pay for. These clothes are made in China according to the tags.
Ordering was easy. Fit was perfect. Delivered within a reasonable time. Prices are decent.
Very poor quality and horrible sewing job. Overpaid for the quality of the product received.
Weihnachtsgeschenk – kann ich noch nicht sagen? Kann erst nach Weihnachten bewertet werden.
I bought several items and none fit. I have been trying to return them but get no response from you.
Shopping experience was fine. However, I wish that you would state the fiber content of your products -- I only saw it on a very few items!
Beautiful print, well made but runs smaller, ordered my usual size
Website easy to use and track delivery. No shipping delays and was updated in a regular basis
Very nice lightweight cardigans. Not sweaters. Perfect for So. California
The dress was nothing like the picture. Was expecting a different look.
Return was easy and fast response. I was disappointed I was charged for shipping.
Bad purchase as items far too small &havint to return items to America is a huge joke as post + return post would be very expensive
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members