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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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These are described as t-shirts and sweatshirts so I was expecting a soft cotton. They are slick, shiny, stiff polyester that is not comfortable or easy to care for. I would. It have bought these if I knew that up front.
Last time ordering from this site due to the quality of the merchandise.
Always fair. Long wait times to receive sometimes.
One of the few genuine online shop. Very good response to any inquiries.
Didn't receive the complete order but there was NO information about it. I had to email "support" three times before I received an answer
It was easy ordering and they got everything right. The address was right, the size was right, and the fabric was good and soft.
Ordered two tops the same size and style but they were not true to size or consistent in sizing. One was a lot smaller. Very disappointing with response for returning items for a full refund.
It said it was delivered to me but it was not. I think you took my money and pulled a scam on me. You charged me but I am disputing the charge. Could not find a way to contact you.
Slow delivery close to Christmas would have been better if arriving sooner
Very disappointed. They were made well but your sizing really need adjusting. I am usually 14-16 and I ordered 18 and not one item fitted. Not good enough, sorry.
Fast delivery. But I don't like this demand for feedback.
The product description was "sweatshirt". I expected a normal cotton sweatshirt but got a lightweight polyester long sleeve tee instead. The design was accurate, but the product fell short of my expectations.
Date of arrival was two weeks off. It made in time for the holidays but I was lead to believe it would arrive sooner.
Qualified merchandise, pleasant shopping experience, shipping updates, arrived on time when it was supposed to.
Delivery was fast for this time of year. Like the quality.
The sweater is pretty but the sleeves are way too long so it does not fit well and I can't wear it.
The 3 products I ordered were as advertised and I am pleased. The shipping, however, was a nightmare and extremely prolonged.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members