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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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It was easy to order items. They closely matched the items I saw on line.
I was pleased with 4/5 shirts I purchased. The fifth shirt didn't look anything like the photo. The other four were actually better than I expected.
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Clothing was presented well, fit well, was true to description
They really want you to keep the merchandise instead of sending it back
The quality and craftsmanship is extremely poor. It was false advertising
Looking forward to receiving my blouses. Probably won't order again.
Rated one piece low because it was not true to size. The other pieces were very nice and sized correctly.
See above-horrible experience. Please see my response I already provided
Unfortunately the items I received don't look like the pictures. The materials are very cheap feeling and they feel poorly made. Tge pants have just a wide elastic waist and are very poor fitting.
The whole experience was complicated, clothes didn't fit, return came with a long list of rules and shipping it back was expensive.
The blouses I ordered were beautiful but large isn't a true large to me.
I ordered 4 items and paid for 3-7 day shipping.
After 10 business days my order was still pending. I needed these items for a trip. I cancelled the order. However all of my money was refunded.
I will not order from this site again.
Would never order from here again - unable to return or exchange when item didn't fit 👎🏻 not able to connect with seller at all!
I returned the pants and have not received credit. Also there were no instructions for returns.
Excellent! Arrived in a timely manner... I recommend these particular products.
Each bodice was ill fitting and gray dress too big and really ugly.
I Sent back the blouse undamaged and not-used, in it's original bag with all the info in the box that your company asked for, and I still haven't received an email that it was received by Azlee nor a refund...it's been 2 weeks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members