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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I cancelled because I ordered these for a vacation I am going on very soon. So I cannot give adequate review of clothing.
I did notice that some of the descriptions of your clothing does not include what type of fabric. I am concerned about this, but I will wait for my first order to see how this clothing is. Thank you.
Good experience with this order but still waiting for another order that I enter at the same time.
Fell in love with all the outfits and was very easy to order.
I have been trying to return the dress but have not gotten a response to my email
Came promptly. Well packaged. Beautiful shirt. Well made, but the sizing is very small. I am normally a standard L size, but should have ordered at least 2 sizes larger.
Awful quality. Paid way too much for junk that I can't even morally give away.
This is a very nice top, true to size, plenty of room, light for summer, timely delivery.
The shirt is advertised as a sweatshirt - the material is not of what a sweatshirt is made of. It is so thin.
Customer service were quick to advise out of stock to order something else
I did not keep the original packaging so cannot return the item
No communication after 22 working days. Took multiple emails to get some sort of action. Still waiting for shipping details after receiving 1 refund. Will not recommend or buy again
I like the style of clothes offered by Azzlee….just be sure to read the fabric details.
Jacket is good quality. Fit was perfect…I'm 5'5"…137 and I ordered a medium.
The color is definitely not red…it's pink as others stated.
I haven't received these goods. Nothing to review. Where is the package?
I was not happy because your return policy is terrible. So I spend $35.99 plus shipping and ended up with a sweater I don't love and got a $17.99 refund. Not doing buisness with you again.
I am pretty much satisfied. Not all that I expected, but I would order again.
Was a little hesitant to shop online with a company that I was not familiar with. But took my chance when I saw these tops. I wanted something casual that could be worn with both shorts/capris and even a skirt for travel. These really fit the bill. They are great for us... um... senior ladies. I am 68 yrs old, 5ft 6 and 175lbs with a muffin top, I take a large for comfort as I don't like my clothes tight. These are forgiving in the tummy area which I really liked. All in all, ordered and received the tops within 10 days and they are very nice.
I will buy again. Good stuff and prices. Give yourself time to receive watch/launder prior to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members