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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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Love the items I ordered!
February 7, 2024

Awesome, no issues. Would definitely order again and refer to friends

Date of experience: February 6, 2024
California
3 reviews
0 helpful votes
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Great Blue Linen!
February 6, 2024

Easy and was delivered. Loved the fabric, nice linen. Design is very comfortable

Date of experience: February 6, 2024
Ohio
1 review
0 helpful votes
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Very disappointed because I thought based on photos it would be much better quality and look

Date of experience: February 6, 2024
Missouri
2 reviews
0 helpful votes
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It's a gamble.
February 6, 2024

I enjoyed the variety of tops I had to choose from. However, some fit me, some did not, and they were all the same size.

Date of experience: February 6, 2024
Nebraska
1 review
0 helpful votes
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They gave me a refund and never shipped the order. I canceled the order because the reviews on returns was terrible. Too bad I really like the clothes pictures and would like something from your company but you have to improve on shipping; processing orders and returns. In the time it took for you to decide to process my order I had ordered and had delivery from Old Navy, Maybe you could investigate their shipping procedure's for more efficient customer loyalty:

Date of experience: February 6, 2024
Arizona
1 review
0 helpful votes
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Great Sweater
February 6, 2024

Very comfortable; does not itch, and it goes with so many colors!

Date of experience: February 5, 2024
Texas
1 review
0 helpful votes
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Your customer service is nonexistent! Three blouses were never delivered! I want my money returned and I have no way to contact you. As far as l am concerned you are a scam.

Date of experience: February 5, 2024
Maryland
1 review
0 helpful votes
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Lost in Australia
February 5, 2024

February 28th order placed February 5th almost a month no receipt of order so sad wanted items for engagement so I can't comment on how I liked 🙃 items when I don't have them 😢

Date of experience: February 5, 2024
Maryland
2 reviews
0 helpful votes
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Very pleasant experience.
February 5, 2024

Hope my purchases are as nice, good quality and beautiful.

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
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I am having difficulty returning the policy states full refund available but they kept emailing me to accept a partial refund. I will be very surprised to get my money back. Will never order again.

Date of experience: February 5, 2024
Illinois
1 review
0 helpful votes
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Lightweight material.
February 12, 2024

They are a nice lightweight material. Not the greatest quality.

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
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It is very difficult to order on line. Your product looks amazing in the photos.

Date of experience: February 5, 2024
Florida
1 review
0 helpful votes
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I have not received my full order. It is stuck somewhere with the wrong street number. The street number is 4624.

Date of experience: February 5, 2024
Virginia
1 review
0 helpful votes
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Order still isn't here
February 12, 2024

I placed my order on Jan 11,2024. Today is Feb 5,2024 and it still has not been delivered. When checking tracking it says Los Angeles USPS is waiting on the items and that the shipping label was created. Azzlee keeps asking me to wait but I'm leaving for vacation this week. Don't waste your time!

Date of experience: February 5, 2024
Wisconsin
1 review
0 helpful votes
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Happy with order.
February 5, 2024

The items I received from Azzlee were true to color & size as described. Happy with my order and hope to order again.

Date of experience: February 5, 2024
Australia
1 review
0 helpful votes
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Disappointing order
February 12, 2024

Spent alot of money and I hadn't queried the order I believe that I would still be waiting. Pictures looked great on website...quality for what paid was significantly different. So disappointed as can only wear 1 item and have read reviews in how difficult to get refunds so am making other people aware.

Date of experience: February 4, 2024
New York
2 reviews
0 helpful votes
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Easy to order
February 5, 2024

The pants took about a week to arrive. That was quick compared to others.

Date of experience: February 4, 2024
Florida
1 review
0 helpful votes
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Slow shipping time
February 4, 2024

Slow shipping time - it took a long time to arrive on east coast of us

Date of experience: February 4, 2024
Maryland
1 review
0 helpful votes
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Difficult return process
February 11, 2024

The return process was unnecessarily complicated, lots of rules and warnings. They really want you to accept a percentage of what you paid and keep a garment that you don't want. I will never purchase from them again.

Date of experience: February 4, 2024
California
1 review
0 helpful votes
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Quality is not very good
February 11, 2024

I will return both items (if even possible). Disappointed in the quality of the fabric and design.

Date of experience: February 3, 2024