On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The color of the dress was not as bright as the picture's but it is still a pretty dress.
I was worried about ordering clothes online but was very happy they ALL fit. The shipping took a bit longer than I expected.
All items were way too small. I normally were an Xl. I ordered a XXL.
I was very disappointed in quality of all items! Thought I would love everyone. Not! I want to return all. Fabric is extremely cheap.
Fits great. I ordered a size larger than I wear. Can't wait to wear it!
Easy to use web site. Sizing incorrect. Never order again
Very disappointed. I won't shop there online ever again.
They're nice, fit the model to a tee, but seem a little long, and I'm tall
Poor feedback about delivery kept giving me the same thing it's coming it's coming so is Christmas
I got two blouses. The pictures in the ads look soft and flowing and I was a little disappointed because the material is not what I expected. I am going to wash them before I wear them to see if they soften up. The sizing was good, but I am disappointed with the quality although not enough to return.
Maybe I should have measured, but I ordered 1 size up from the size I wear in everything else I own and the items were still all too tight. Shipping took weeks to arrive - definitely not as advertised. On a positive note - the clothing is very pretty and I will be keeping as I am losing weight and these articles will be great goal clothing :)
The order took almost 3 weeks to get here. The quality was not what I expected.
Unable to wear 4 out of the 5 pieces I ordered. I ordered sizes i ordinarily purchase in a store. Your sizing is extremely incorrect.
I have not received my order as of today 2-7-24. Needed this order for my vacation. Ordered it on January 15,2024.
I was excited to see the picture of this of a blazer, but the fabric has no integrity.
It was quick and easy. The white capri pants fit perfectly.
It has been easy to shop online with you store and I am happy with my previous order that I am wearing today.
So far, quite easy to order. I will do the rest of the survey after I receive the items and have tried them on.
Sizing is a little off and the material does not wash very well. Items need ironing after washing.
The items were as expected but I had paid for 2 - 3 day shipping because I needed the items for a trip. They were supposed to arrive on the 23rd. They did not arrive until a week later...after I left on my trip. I won't be ordering again.
Overall experience with my purchase and service was OK it took forever to for me to receive the item. Also, 39.99 for the outfit not great but it was OK however $9.99 for shipping to receive it as they have on their site as few business days and receive it almost a month later is ridiculous
Cute clothes great prices and great sales. Easy to order
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members