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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Wisconsin
1 review
0 helpful votes
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Very satisfied with experience 😊
February 11, 2024

Customer Service was excellent to work with, replys were answered in a timely manner and willing to work with you to solve the situation!

Date of experience: February 11, 2024
Arkansas
1 review
0 helpful votes
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Beautiful clothes.
February 11, 2024

Attractive styles, colors and appeal. Very feminine.

Date of experience: February 11, 2024
California
1 review
0 helpful votes
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Disappointed
February 11, 2024
Updated review

So far so good. I did place 2cnd order with you that last has tracking info as of February 04th. Here it is February 11th and still no package.

Date of experience: February 11, 2024

Like stylish colors and designs
January 13, 2024
Previous review

Like stylish colors and designs

Date of experience: January 12, 2024

Wide selection just awaiting to see quality
January 10, 2024
Previous review

Wide selection just awaiting to see quality

Date of experience: January 9, 2024
Arizona
1 review
0 helpful votes
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Keep me informed.
February 18, 2024

When I placed the order, I never got a confirmation to print out what was ordered. Then I heard nothing for almost three weeks. What I did get then was a questionnaire asking if I received my order. I said no and was then told one item was out of stock and asked how I wanted to proceed. You should have known I didn't receive anything and notified me about the item out of stock. Tina has been good dealing with it now but you should take the lead not make the customer complain to tell them what's wrong.

Date of experience: February 10, 2024
Mexico
1 review
0 helpful votes
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No worth the price of anything! This is c a cheap company. Don't order anything.

Date of experience: February 10, 2024
Washington
1 review
0 helpful votes
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Disappointed
February 11, 2024

Trying to return the product as it is way to small. I chose the credit option and haven't heard from anyone.

Date of experience: February 10, 2024
Canada
1 review
0 helpful votes
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Summer must haves
February 18, 2024

Am a petite short, so the pants felt too loose., I have to stitch it to have a good fitting.

Date of experience: February 10, 2024
Iowa
1 review
0 helpful votes
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Poor service
February 17, 2024

I placed my order and my credit card was charged immediately. After almost 3 weeks with no notice of shipment and nothing arriving I sent a email to the company. I was then told that my order had been canceled and I needed to wait up to 30 days to get my money back, so far no order no money.

Date of experience: February 10, 2024
Michigan
1 review
0 helpful votes
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Not a US company
February 17, 2024

Site states easy returns. No free returns and returns have stipulations on this and that which would warrant no refunds beyond the normal expectations of returning in same condition as you bought it. By the time you apt for shipping costs you've tripled the price of the crappy garment. Cut your losses and don't buy

Date of experience: February 10, 2024
Illinois
1 review
0 helpful votes
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Fast service. Would definitely order again. Description was as exactly as prescribed.

Date of experience: February 10, 2024
Mexico
1 review
0 helpful votes
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Just okay
February 17, 2024

I received the three shirts, but the shorts were not included, never received the shorts.

Date of experience: February 10, 2024
North Carolina
1 review
0 helpful votes
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Nothing like the pics!
February 17, 2024

When received, looked nothing like the pics - some of it was even made of plastic/rubber!

Date of experience: February 10, 2024
Minnesota
1 review
0 helpful votes
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Lucky that product perfect fit.
February 10, 2024

FYI
Was surprised at International bank charge. Saw Illinois address and realized it must be made overseas. Was too lazy to make an issue but I don't buy from Asian or Indian outlets.

Date of experience: February 9, 2024
Montana
1 review
0 helpful votes
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Purchase
February 10, 2024

So far so good, but will need to contact for return

Date of experience: February 9, 2024
Michigan
2 reviews
0 helpful votes
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Not good quality
February 9, 2024

Looks cheap and is very thin yarn. Very disappointed.

Date of experience: February 9, 2024
California
1 review
0 helpful votes
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Will shop again with this company!
February 9, 2024

Great experience first time shopper. Will shop again.

Date of experience: February 9, 2024
Louisiana
1 review
0 helpful votes
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Love the clothes
February 9, 2024

Easy to order and it came in like they said it would

Date of experience: February 9, 2024
Canada
1 review
0 helpful votes
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Not as pictured
February 16, 2024

Sad that the items were not as pictured AT ALL. Will rework the pants myself, though...

Date of experience: February 9, 2024
Florida
1 review
0 helpful votes
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Overall not worth it.
February 16, 2024

Their clothes looked cute and were relatively inexpensive. Shipping speed was average (at best). Quality of material was poor, and I received one wrong item.

Date of experience: February 9, 2024
California
1 review
0 helpful votes
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Easy to order
February 9, 2024

Easy to order, timely arrival. No problems. Will keep them on my list.

Date of experience: February 9, 2024