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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Wyoming
1 review
0 helpful votes
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I have not received my items. It states 30 day return. How much is it going to cost me to send it back to China? If it is purchased by some one in the USA, return shipping should be return cost free.

Date of experience: February 28, 2024

Ya don't answer my email reply
February 7, 2024
Previous review

Ya don't answer my email reply

Date of experience: February 7, 2024
California
1 review
0 helpful votes
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Don't Order if…
March 9, 2024
Updated review

If you think you may possibly want to return items unless you truly have read the return policy and can handle working with Customer Service.

Items took 2.5 weeks to arrive & Customer Service about that long. Good Luck.

Date of experience: February 28, 2024

Easy…wide variety of sizes & choices
February 6, 2024
Previous review

Easy…wide variety of sizes & choices.

Date of experience: February 5, 2024
Illinois
3 reviews
0 helpful votes
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Love this site clothes are great will order again soon

Date of experience: February 28, 2024
Texas
2 reviews
0 helpful votes
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Stylish summer dress
February 28, 2024
Updated review

This will be returned because of the fit. The sleeves are tight and a larger size would throw everything off.

Date of experience: February 28, 2024

This is better answered once the dress is received..
February 3, 2024
Previous review

This is better answered once the dress is received..

Date of experience: February 3, 2024
California
1 review
0 helpful votes
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Problem
March 9, 2024

Did not receive order. Should have been here a long time ago. First time I used this company.

Date of experience: February 28, 2024
Ohio
2 reviews
0 helpful votes
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Frustrating
March 9, 2024

First I had trouble placing the order…it didn't want my Discover card, then put my order on hold and processed a second with a different card. After 2 weeks I found out the items were out of stock. Once they finally came in, they were not what I expected and are much too small. And now I have to pay for shipping again to return.

Date of experience: February 28, 2024
Colorado
2 reviews
0 helpful votes
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Timely
February 28, 2024

Pants arrived quickly and fit perfectly. The material is really nice.

Date of experience: February 28, 2024
Mississippi
1 review
0 helpful votes
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I did not have a good experience. Took to long to get product, could not speak with a live person to address issues and top was not as it seemed on line

Date of experience: February 28, 2024
Minnesota
1 review
0 helpful votes
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They are prompt and getting back with me, but still are not fulfilling what I've asked. I would like a return shipping label so that I may receive my refund.

Date of experience: February 28, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful jacket. Have to wait too long between purchasing and delivery.

Date of experience: February 28, 2024
Georgia
1 review
0 helpful votes
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Do not like fabric
March 9, 2024

Not my store preference, will not be a returning to this online store.

Date of experience: February 28, 2024
New Mexico
1 review
0 helpful votes
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Just Don't
March 8, 2024

It's not like the photograph. The photograph looks like a quality-grade item. It isn't.

Date of experience: February 27, 2024
Texas
1 review
0 helpful votes
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Thank you very much
February 27, 2024

Thank you for following up with me related to delayed shipping. I took longer than expected to receive

Date of experience: February 26, 2024
Australia
1 review
0 helpful votes
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No goods
March 8, 2024
Updated review

I'd be happy to rate the service if I had received the items I had ordered and paid for!

Date of experience: February 26, 2024

Love the styles and ease of use of website
February 4, 2024
Previous review

Love the styles and ease of use of website

Date of experience: February 3, 2024
Kentucky
1 review
0 helpful votes
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Never recieved order
March 8, 2024

Never received my order what else am i supposed to say why do I need fifty characters

Date of experience: February 26, 2024
Wisconsin
1 review
0 helpful votes
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Skeptical but pleasantly surprised
February 26, 2024

At first I was very skeptical about ordering from a company I had never heard from before. But I will definitely be a repeat customer

Date of experience: February 26, 2024
Georgia
1 review
0 helpful votes
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Difficult to return
March 7, 2024

They offered me crazy percents to keep the items that have a poor fit. But did finally send me return info.

Date of experience: February 26, 2024
Canada
1 review
0 helpful votes
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Tres stressant de ne pas recevoir rien apres avoir payer

Date of experience: February 26, 2024
Georgia
2 reviews
0 helpful votes
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Classic
February 26, 2024
Updated review

You are easy-to-use. Fit was good, not always easy. Flowing fabric. Nice for summer.

Date of experience: February 26, 2024

Look forward to my purchase
January 13, 2024
Previous review

Look forward to my purchase. Easy-to-use process. Thank you.

Date of experience: January 12, 2024
Florida
1 review
0 helpful votes
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Returns of items unsatisfied
March 7, 2024
Updated review

Settled on 50 per cent refund. Not happy about this but this was the best offer they gave me.

Date of experience: February 26, 2024

Easy to use website
February 3, 2024
Previous review

Easy to use website,

Date of experience: February 3, 2024