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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Terrible! Will not order from them again. Still haven't received order! Way too long! Are they legit or scam?
The product was extremely low quality. I fell for the low price but regretted it
Okay. I would like to exchange shirt sizes. Not sure how to do that.
Everything arrived on time and fit perfectly. Will be wearing this to my daughter's wedding in July
Don't buy from this company. I believe they send items too small and returns are almost impossible
Custoumer service explained how to return item
I. Did not like that I had to pay to return
Will not order anything in fight
Slow response to return blouse. Still waiting for address to return item.
I emailed to request a return address, stating clearly that I wish to return all the items. Two subsequent emails were sent, offering me respectively, 30% discount and then 50% to keep the items the items were cheaply made, and I was not interested. I have returned the order and I'm waiting for a refund.
Haven't received my$$ refund on returned items. Hard to communicate with them. Not black and white on their return and refunds procedures
Love the style, color & price!
I have no problem with the blouse, but I have not tried it on yet.
We ordered other items and are leaving March 4th for our trip. I would hope that we get the items within a month of purchase.
The pants fit nicely. Other than taking longer than I expected to get her, I'm happy with the pants.
So far pretty good. Looking forward to seeing the quality of the pants.
Hated the fit. Tried immediately to return the dress. Took so long to get anyone to even acknowledge this. Then trying to get address to return was very frustrating.
Disappointed. Not shopping this company again. All products say they must be hand-washed. I don't have time for that.
Won't order again. Have to return 2 items. Dress was very pretty too bad it was see through
The clothes are very cute and my style. I will probably order again at some point for summer clothes
Nice website. Clothes are stylish and seem well made but they have to be washed separately in cold water
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members