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AW Bridal

3.6

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AW Bridal Reviews Summary

The company garners mixed reviews, with many customers praising the quality and design of their dresses, often exceeding expectations in terms of fit and appearance. Positive sentiments highlight the affordability and unique styles available. However, significant concerns arise regarding customer service, particularly in communication difficulties, delayed responses, and issues with returns. Customers frequently report dissatisfaction with the handling of sizing discrepancies, leading to frustration over accountability and resolution processes. Overall, while the product quality is well-regarded, the customer service experience detracts from the brand's reputation, suggesting a need for improvement in support and return policies.

This summary is generated by AI, based on text from customer reviews

service
63
value
57
shipping
58
returns
44
quality
55

We monitor reviews for authenticity

India
2 reviews
0 helpful votes
Follow Trudy S.
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The white laced umbrella was a great attraction on our wedding and got us compliments from our guests. We purchased it for our bridal shower and it was so adorable on the table it was positioned. Though intially i was worried about the texture and look of the umbrella, on its arrival it proved that I was completely wrong about it. It is laudable for the money and cute thing to cherish I would say.

Date of experience: November 1, 2014
India
1 review
2 helpful votes
Follow Janice M.
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This is the perfect mix of businesses and leisure, and I could think of a hundred uses for this dress the moment I ordered it. I’m a bit picky when it comes to my clothes; I want clothes that can be worn for other occasions, and this dress was a great addition to my wardrobe. There was some problem finding the right size, but the support staff was courteous and very accommodating, and we soon found the right one for me. I gave an exact date of delivery, and to my surprise, it was delivered right on schedule!

Date of experience: October 31, 2014
India
1 review
0 helpful votes
Follow Tammy R.
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I’m really picky when it comes to dresses, and I usually find it hard to find a dress that I can fall in love with at first sight, but this dress is truly the exception to this rule! At first, I wasn’t able to order it quickly because the website did not have my size, but once they did, they immediately contacted me. After I ordered the dress and it was delivered, I found that there was a problem with the stitching of the hemline, and I had to return the dress. A week later, I received the replacement, and it was perfect.

Date of experience: October 30, 2014
India
3 reviews
3 helpful votes
Follow Miriam C.
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I ordered a dress for my wedding. A friend of mine recommended this site as I am getting married in three months. She had ordered a bridesmaid dress and showed it to me and I was impressed with the quality. I found a gorgeous dress out of the hundreds of wedding dresses available. The delivery time was amazing as well. I was told that it would take 3-4 weeks and it was in my hands within 2 weeks. I am a customer for life.

Date of experience: October 30, 2014
India
1 review
2 helpful votes
Follow Laura J.
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Have been so excited for my dress to arrive in time. The dress itself has been well made. My only complaint is the lace detail around the top of the dress isn't exactly like the pictures and it is a bit un-even. Other than that it is pretty perfect.

Date of experience: October 29, 2014
Bangladesh
1 review
1 helpful vote
Follow koni l.
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Awesome company I need to say. I got a shoes here match for my wedding gown. The simple ivory color shoes with studding on its heel was ultra cool and elegant than I thought it would be. I am not a heels person and this shoe did not make it difficult for me to walk around on my day. I am in love with these shoes. Strudy comfortable classic and the worth for the money. I would recommend it every girl, even if you aren't a heel person, it is rich opulent piece of work. What a little disappointed is the shoes arrived a little delay as they promised

Date of experience: October 20, 2014
Bangladesh
1 review
11 helpful votes
Follow Rebecca S.
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The photograph does not do the dress justice. Fantastic value for money and a great shopping experience. This dress was so competitively priced in comparison to similar dresses online. I would recommend this website. What an easy way to shop, I wish I had done it sooner. It is very flattering and I love the way that it makes me look. It comes with a matching jacket in the same material. I love the way that the sleeves are slightly flared at the ends. The material is so light and airy.

Date of experience: October 18, 2014
Bangladesh
1 review
15 helpful votes
Follow Tammy N.
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Ive dealt with this company twice in the course of the past year. I am a very happy customer. I was pleasantly surprised at the high quality of the exquisite material. The ease of this website is fantastic. The dress is a rust colored shiny creation with elbow length sleeves. The material is so smooth and fits like a glove. I feel amazing wearing it. I think it would be beneficial to have photographs of the dress in every color on offer, because it is hard to visualize how the correct will match my accessories.

Date of experience: October 18, 2014
Bangladesh
1 review
16 helpful votes
Follow Kidn H.
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Like many other brides, I was struggling to find the perfect dress for my wedding. I did the normal thing and went from store to store looking at dresses but failed to find anything inspiring. Most stores had the same old dresses in the most hideous styles. When I was ready to give up, a google search led me to this site. It was the best thing that I did for my wedding aside from saying I Do of course!

Date of experience: October 17, 2014
Bangladesh
1 review
2 helpful votes
Follow Jania A.
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I had always been dreaming about buying a fabulous wedding gown. Shopping a wedding dress online was not an easy task for me, and no gown stood up to my expectations. This dress was so pretty, that I purchases it without a second thought. Once the dress arrived, I was so happy that the actual dress did not put me down. I moment I wore the dress, I felt the woman in me exuding. I felt so trendy and unbeatable. One little concern was about the area near the bust and lower hip. It is a little tight on both the areas, revealing a little more than what I intended to. Else, its stylish and beautiful dress- just enough to steal the look of a princess.

Date of experience: October 17, 2014
China
1 review
5 helpful votes
Follow Celeste T.
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I love the wedding gown soooooo much! Elegant but cheap! Almost the same style and more suprior materials, I bought this wedding dress that was 40% the price of the one in the local wedding store! Amazing! They also allowed me to customize this dress, so I chose to make the back design lace-up style. What I bought is SPAGHETTI STRAPPED FLOWER AND BEADING EMBELLISHED TULLE BRIDAL GOWN. You could search for that item, really elegant!
But there's one thing that someone must notice: topwedding.com is a china based online wedding store(the parcel was shipped from Suzhou, China). However, I think 80% of the Americans want to avoiding buying made-in-China product.

Date of experience: March 24, 2014

From the business

At AW. Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party d̩cor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won? ۪t cost you a fortune...


awbridal.com
Founded in 2010
Shenzhen, China
+33
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