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The company garners mixed reviews, with many customers praising the quality and design of their dresses, often exceeding expectations in terms of fit and appearance. Positive sentiments highlight the affordability and unique styles available. However, significant concerns arise regarding customer service, particularly in communication difficulties, delayed responses, and issues with returns. Customers frequently report dissatisfaction with the handling of sizing discrepancies, leading to frustration over accountability and resolution processes. Overall, while the product quality is well-regarded, the customer service experience detracts from the brand's reputation, suggesting a need for improvement in support and return policies.
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I have bought a few things from this company and they have all been great quality. My absolute favorite is their wedding hair clips, they are beautiful!
The bridal rope is very beautiful and the material is soft and excellent. Overall a cute purchase and worth the money
Usually don't leave reviews, but customer service here is above and beyond. Makes it easier to purchase products knowing that you can actually reach someone.
My Baptism Blue blanket that I ordered is so beautiful for My baby. I love that you can Personalize it and it's Fleece material also it's nice and warm. Well made and would highly recommend.
Absolutely beautiful dress. Made with high quality fabricand the stitch is commandable. The gown has lining inside it and I love the high slit detail. Delivery was on time and well packaged. I will definitely recommend this gorgeous dress. You will get many compliments sure.
The pajamas that I have gotten from them are silky soft and fits well and flattering. The quality is great from the price and customer service was communicative when I had to ask them a couple questions prior to my purchase
I got two of these hairclips and they are just like in the picture. I and my friends loved them totally
I bought AW bridal hair comb, love it because it looks do shiny gave me an elegant stylish appearance, looks like an expensive piece, also it's easy to insert and pull out from hair, very happy with my purchase, and highly recommend it.
I purchased this dress as a bridesmaid dress and the seller was so responsive to all of my questions, they made the dress lightning quick, and got it to me super fast! The quality is amazing and all of my measurements that I provided is spot on! They did such a superb job and I couldn't be happier! Thank you for being a great seller
I purchased this as a gift for a bride. The quality if very nice, as well as the price. It looks expensive. The trim on the sleeve gives it value. I know the recipient will be very happy. Sizing was just as described. I always worry about that.
Smooth and silky robes from baby to adult. I would definitely recommend. The design is pretty adorable as you can see in the picture.
Love this hair piece so much! Has such a great quality and weight to it. The beading on it makes it look so expensive could not be happier!
DON'T WASTE YOUR MONEY- ordered plus sized mother- of - the bride/groom dress early in July 2020- they were supposed to custom size it- gave them specific measurements-as they requested within two hours of ordering they didn't alter this poorly made dress at all- fit terrible- way too big in top and too long- arrived too late to even attempt getting altered( more than a month late-came within a few days of wedding - delivered to my mailbox with one bag shoved into another- a total wrinkled mess- from WUHAN CHINA! Again no time to alter or even get a thousand wrinkles out- then they want a huge sum of money to ship back to China. In future
I will buy items made in the USA. EXTREMELY DISAPPOINTED
I received a gorgeous teal gown from AW Bridal and am in love. The material is of great quality and the design fits perfectly. I love how the color contrasts with my bright red hair. It just makes me feel like a mermaid princess. I love it! Thumbs up for AW Bridal for sure!
I purchased these napkins to use for decorating with the center pieces at my wedding reception. However, I had a few change of plans and they were used as decoration elsewhere throughout the venue and receptionThese napkins are of really good quality, durability, and strength. They are not thin or cheap. They helped make my wedding feel elegant, too. I used this napkin as its intended use as well. They iron nicely and look great!
Soft, warm and snuggly. These are the things best to describe the plush fleece bathrobe I bought from Awbridal. I enjoy my weekend morning wearing this cozy and warm bathrobe after shower and reading newspaper in the balcony. Size fitted as expected and did not feel heavy as was my last robe.
I bought a petticoat from AW Bridal and it's exactly what I wanted! It shipped fast, fits true to size, and looks great with my black and white polka dot dress! Very satisfied with my purchase!
I recently received my bridesmaid dress! The dress suits very well, the material is very soft and it is really well made.
Aw. Bridal has a large choice of dresses and colors. Customer service is excellent. I vividly recommend this brand for future brides and bridesmaids!
I bought wedding veils from topwedding. On local stores like DB I found about 90% the same veil, but the price is above $100. For topwedding, it only cost me about $25, the same quality. I do not care whether topwedding is a China based company. What I care is the product's quality and reasonable price. So keep on, topwedding.
Answer: When I tried to return the dress that I ordered they first offered to give me a partial refund, then gave me an address to return it to, but said it would be expensive to return and that I should state on the package that it was a gift worth less than $25. Very dishonest.
At AW. Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party d̩cor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won? ۪t cost you a fortune...

