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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Daniel D.
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I would definitely buy from AutoEQ.ca again
September 23, 2019

I would definitely buy from AutoEQ.ca again

Date of experience: September 23, 2019
Chris D.
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Great web site and very easy to use and shop
September 23, 2019

Great web site and very easy to use and shop.

Date of experience: September 23, 2019
Matt O.
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Gr8
September 23, 2019

Gr8

Date of experience: September 23, 2019
Richard A.
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Easy and response time was very good on my request for information.

Date of experience: September 22, 2019
Romeo M.
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Great price!...
September 21, 2019

Great price!...fast shipping!

Date of experience: September 21, 2019
David R.
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3" stainless side rails need 2" longer brackets for my Tacoma. Brackets fit good but bar is a little too close to the Tacoma body. When trying to step down, can't get enough of your heal on the bar when moving quickly.

Date of experience: September 21, 2019
Bill F.
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Buying and delivery were flawless
September 19, 2019

Buying and delivery were flawless. The Husky wheel-well liners, no so much. Some of the pre-drilled holes didn't line up with the body mounting points. If you want to avoid lots of aggravation, don't buy them.

Date of experience: September 19, 2019
Pierre J.
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Great website and was able to find what I was looking for. Fast and efficient processing.

Date of experience: September 19, 2019
R H.
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Ordered 2 sets, DHL lost one for a few days, no fault of Auto EQ. First one came really fast, quality is awesome, they look like factory seats. Ended up ordering 2 more sets. Only complaint is the center armrest/console cover, difficult to put on and the finish isn't great, I now have Velcro straps blocking part of my console, seems like more thought could have been put into the design.

Date of experience: September 15, 2019
derek R.
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I've ordered from auto eq before and been very satisfied.
However,they don't have everything i want so i had to compromise.

Date of experience: September 14, 2019
Dan D.
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OK
September 14, 2019

OK

Date of experience: September 14, 2019
Jay G.
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Very impressed with both the product and the speedy delivery.

Date of experience: September 9, 2019
Jay M.
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Nice and easy and found exactly what I was looking for

Date of experience: September 9, 2019
Stephen W.
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Very pleased with the delivery time and the product thus far.

Date of experience: September 5, 2019
Jeff B.
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Would place order again
September 3, 2019

Would place order again

Date of experience: September 3, 2019
Michel F.
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I just wish that someone can answer the phone
September 3, 2019

I just wish that someone can answer the phone. I tried to phone about 25times at different times of the day and not once I had the chance to talk to someone

Date of experience: September 2, 2019
Stephen R.
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Shipping was reasonably fast, and window visors were easy to install and look awesome.

Date of experience: September 1, 2019
Bryan N.
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Simple enough, at times its seems products are available and other times you cant find them. Also for some reason they don't accept band card. Other than that everything arrived quickly and as advertised.

Date of experience: August 31, 2019
Ben O.
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New truck buyer, and I was so impressed with the ease and organization of your website compared to the others out there. Also, the inventory you offer is rather impressive... looking forward to purchasing from you in the future!

Date of experience: August 31, 2019
Kendal F.
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Shopping your site on line is a breeze!
August 30, 2019

Shopping your site on line is a breeze!

Date of experience: August 30, 2019