Auction.comReviews 434

I won a Property in February. My contact person, Samantha Hughes, was nowhere to be found. She send form emails and would never respond to my emails or answer my calls. The only information I received was from calling the 1-800 number numerous times. They, by the way, were amazing and helpful. I completed all the steps asked of me except signing the purchase agreement. Samantha Hughes just continued to send form emails asking me to docusign but there was nothing to sign! She finally called back when I was in danger of defaulting on the property only to tell me that I had entered my email wrong so the purchase agreement had been going somewhere else for weeks. I received numerous emails from other people within the company by the email I provided. She entered my email wrong and would never admit.it. She has no business working with the public! Completely lazy and incompetent. Now onto problem #2. Auction.com provided a company called Servicelink to do title search on property. They sent back clean title so I was finally able to close on the property. Once I bought supplies to fix up property and spent quite a bit on closing costs and fees I was out over $4000 when a nice gentleman showed up at property and told me he'd bought the house on a tax auction so the house belonged to him. Imagine that! Thankfully there was title insurance but that didn't cover my $4000 out of pocket expenses. Needless to say, stead clear of this company! They don't care that they are selling property that's akrea been purchased!

I was the successful winner of an auctioned property in April... I met the reserve and was sent confirmation that I was the property buyer.
I submitted all documents on time as well as wiring them money (approximately $12,000) during the initial phase for purchasing the property... We called to try and get updates and were told everything was fine and that the sale was in the processing stage. After 3 weeks into the process, we called to get an explanation update after our title agent received an email stating the purchase was declined... they would not give a reason for the decline... Afterward, Auction.com RELISTED and attempted to RE-AUCTION the property 3 more times stating a higher value on the property... all three times the property failed to meet the reserve... After the fourth time, the listing showed that it was pending and the price sold was less than what our purchase price... For over a month, after repeated calls, I could not talk to ANYONE who would provide any info as to WHY THEY kept listing the property after I had WON the BID and had the HIGHEST and BEST OFFER on the property... IT took a month for me to get my money back from them and BUT they would not reimburse my wiring fees and other costs...

I have bid on several homes over the years and never purchased a home even though on some I was high bidder in excess of the reserves. The latest auction is for a house that is already under contract from a previous auction. In other words it isn't even for sale. I arranged for a realtor to get me inside so as to increase bid but he can't as it is under contract. Yet they have you go through all the processes only to find that it can't be bought at any price. I'm an investor with 100+ deals done through many auctions but this one is a waste of time as the internal communication seems to be nonexistent.

The site says you will get a $2,500 credit card hold in order to register. This is a lie. Just 20 minutes after attempting to register, which the site said "failed", my credit card company locked my card and when I called they confirmed it was NOT just a hold, it was an attempt to charge. Now I have to wait a week for a new credit card. Jerks.

Do not do business with this company. They lie and do not communicate with the buyer. It's as if the left hand and don't know what the right hand is doing. I bid and won the bid on 4008 s Indigo in Harvey, Louisiana. On 5/18/2020. I submitted my proof of funds on 5/17/2020. I then wired the 5% of purchase price, $5135. 00 to the address and account they provided On 5/24. I finally was able to ask for a supervisor at Brightline to help me get my refund.
My name is Lovie Mcgee

Auction.com drives bidding up on behalf of the bank for bank owned properties. Bank owned properties have an undisclosed reserve price then drives shill bids in an attempt to meet reserve price or a higher sell price. If the bid does not meet the reserve the property will be delisted the next week. The minimum bid is low enough to suck you in so the shills can drive up the price. Also, the pictures do not depict the current property condition. The property I view has been vacant for two years and turned into a dump by locals. It was so bad that I notified the county supervisor and code enforcement for action.

I bid on a property that they claimed was worth about $234K, and Zillow said it was worth about $130K. Getting it for $70K seemed like dream come true. After winning I wanted to see in person (about 3 hour drive), but was told I would not be able to see until after closing. After many attempts to gain access, I went to view exterior. The building was rotting away, with the door sill riddled with wood rot, which spreads like the plague, and is worse than termites to a structure. So basically, the property was worth less than the land, because I will have to pay to have it demolished and removed. This is blatant fraud, and illegal in NJ to sell a property with known hidden problems. They claim they have never lived there, so do not know of problems, but the first thing the bank does after foreclosure is has an inspection report. The only legitimate auctions on the site are not bargains in any way, with reserves higher than you could have bought it through a realtor.

I had bid on another property, and was high bidder, but bank informed me they refuse my bid, and wanted $13K more for it. I went to see property, and the pictures they took were completely misleading. The house had numerous other building on property, and one, the other side was completely missing, from being rotted off. The second floor of main building leaned about 3 inches from front to back, over about 12 feet.

So basically Auction.com is in collusion with fraudulent bankers, and never believe any listing on Zillow without seeing with your own eyes. Zillow will outright lie, to get business from Auction.com.

One other issue with Zillow, is they sometimes leave listings on their site, that have not been available for several months.