AsurionReviews 12,825

Best experience I've had! Always very Always great to work with, and I have gone above and beyond With my claims! Thank you 😊 🙏

The owner is very pleasant. Knows what he is doing and does it with accurate speed.

Customer service lady was very nice and cheerful. She was very helpful and attentive to my needs. The entire process was a great experience.

The reps that help me were very efficient in letting me know what was missed on my part and what were the next steps to complete my claim. Overall took some time to get it sorted due to my mistakes but they were great at resolving the issues

The online claim was easy to navigate and took no time at all. Activation was simple and my agent was AWESOME! While waiting for the phone to activate or load the agent and i bonded. We laughed and cut up with each other the whole time which made the whole experience enjoyable and entertaining. Thank you for all that y'all do

My Asurion Rep was fantastic. I was having some issues that held me back and he was more than understanding of my situation and waited for me. He replaced my battery and explained everything before and after. My phone is as good as new.

I walked into the At&t store in Walker, Louisiana and explained to them what happened to my phone and why I was there. The sales representatives then asked me a few questions & proceeded to do the rest online and before I knew it everything was done. It took maybe 15 to 20 minutes for everything to be done & I got my new phone the very next day through FedEx.

I was excepting white color and next day delivery thanks.

10 🌟 amazingly effortless on my end and done in less then 15min! Came to me and very very professional sweet! Bravo Collin! 👏

My appointment was scheduled for 7am. He arrived on time, very courteous, and very professional. He informed me that it would only take about 30mins or less. Accuracy is about this whole experience. In a nutshell, if you don't have Asurion, get it.

My Technician Jeremy was very professional and took me through each step.

I want to commend asurion on a job well done! From the moment I filed my claim to the time I picked up my phone, their customer service was amazing. They responded and resolved my issue in a fast timely manner. As a AT&T customer, I am glad that I chose Asurion as a protection provider.

10/10 I would recommend to anybody. Super fast, friendly experience to get my repair done and be on my way

My encounter was awesome. They were professional, reliable and great customer service.

Great friendly customer service. Cracked screen repaired in a few hours.

Loved the fact they came to me at zero cost! 45 minutes and my phone was back! The gentleman that came (sorry don't remember his name) was super nice and helpful and knowledgeable!

Great and quick experience to file claim, and the turn around time to receive your item is also very quick.

My tech was fast and communicative. Very honest and knowledgeable.

The representative was extremely helpful and patient. My phone was fixed in 20 minutes.