AsurionReviews 12,825

Att the best I love it ty and they help me with my services n help me fix my phone and help me solve all my problems.

I couldn't believe that a service technician could come to my house the same day and fix my cracked screen within 10 minutes. This was truly the easiest and best service experience I have had with my iPhones.

We recently had to repair the screen on my wife's phone. I filled out the issue on the web, found a location near me and it was done in 2 hours. Couldn't ask for better service.

Very good experience fast and easy process friendly online support.i got my phone as promise by the message

My iPhone 14 Pro Max screen cracked, but the AT&T protection plan made filing a claim super easy. They sent techs to my house, and within 15 minutes, my screen was completely fixed. Both technicians were quick, professional, and efficient. 10/10 service!

It was excellent. I called on Friday & filed a claim, Saturday we received the new phone, transferred data. Sunday we sent the bad phone to Assurance.

Very pleased with VINCENT. Extremely kind, corteous and professional. Your ANSWERING SYSTEM, though is terribly long and complicated. Please get rid of it

This process was so easy! It was easy to figure out how to get the service I needed and how much I should expect to spend. The service was completed the first time and quickly. Communication was clear and prompt. Could not have gone better!

The associate who helped us walked us through the entire process and did so in a timely manner. He was polite, patient and an absolute pleasure to work with. We will continue to be asurion customers, especially after this A+ interaction.

Extremely Good fast and professional Service.
In no time at all at my front door and it was done professional and courteous.

Easy and efficient! Hands down the best thing! Our tech had great communication and was a fast worker! My phone looks brand new

My phone was broken and I call asurion and the operator was very helpful and kind she walk me thru every step and was able to get me my replacement same day. Erica The technician that came to my house to help me set up my new device was very kind and very respectful. She also kept me inform about her arrival and setting up a specific time between my window time I was given. Very good service.

The best thing I ever did, was purchase this warranty! Gives me peace of mind. Already had a cracked screen fixed and later a new battery. All in one year. Worth every penny.

Easy appointment and repaired sooner than expected! Professional and knowledgeable technician!

First experience with this service. I was surprised how easy and quickly the repair was made.

Asurion made it easy to return my damaged phone and their follow through on the internet was quick. It was a delight working with them.

My phone get the screen broken after I drop, I went to AT&T, and I realized I have Asurion protection plan. With just less than 1minute call I failed the claim, take my phone to them at same time and have my phone back quickly, I'm very satisfied
Thank you Asurion team 🥰

I lost my phone. I looked everywhere for it and I couldn't find it. Finally, a week later when I couldn't put it off anymore, I decided to make a claim. The claim process went pretty smoothly, and the next day I went to my AT&T store to recieve my phone. It was a big relief.

Dropped my phone and cracked my screen they fixed it up with no problems

My phone was knocked out of my had by a bicyclist and was not working at all. Mike, the technician, who was handling my claim was very courteous, professional and explained the steps and what would need to be done without missing a beat. He had the phone fixed, sanitized and back in my hands in under an hour. Overall, that experience was delightful.