AsurionReviews 12,825

Fue excelente me resolvieron con rapidez.Estoy satisfecho con el servicio ue recibí

Customer service rep was so kind and walked me through the steps to help my son activate his phone. Very grateful for the service. 😊

Everything was great, very attentive, fast and friendly service.

I made my appointment online the agent came in a timely manner and Exceeded all my expectations with fast friendly knowledgeable service I'd definitely recommend

I had a great experience with Asurion. It was quick and easy. It was over the Christmas holiday and it still only took about 5 days from the time I sent the broken phone to get it back.

Great experience overall. Friendly, professional and highly competent staff.

The experience on getting a replacement was excellent. The set up was a little difficult

Even during the holiday season we had quick and easy experience replacing a broken phone. 10/10! Thank you!

Quick, easy, and convenient. I would recommend Asurion insurance on your mobile phone

I am so upset that I forgot the lady who fixed my phone, name. She was so sweet and very helpful and worked really quick. I'm a mail carrier. So, as I finished up with the last two streets of the neighborhood that I was in, she was done with my device. I'm pretty sure it was about 15/20 mins as where it would've taken someone else about an hour to do so.

Review issues were documented/ discussed during the report.

Had a very pleasant and easy experience getting my phone fixed. The tech expert at my location was very professional and timely.

My son lost his cell phone speaking with AT&T protection plan customer service was great made it stress-free and replaced it without any question had no issues very professional

Techs were competent and knowledgeable. The replaced both screens on my zfold and the hinge. The phone looks brand new again.

I've used Asurion for years since their introduction to AT&T. Saved 100s to 1000s of dollars over the years.

Definitely more beneficial in popular cities. Benefits such as Next Day Screen Fixing, Battery Changing, Physical Locations nearby, etc. more available in suburbs

Technician came to our house for the service. Very polite and friendly. Had repair done in 15 minutes working from his truck.

Was very nice person.on time very friendly and fast service

Muy confortable y satisfactoria buena atención y cordial

Att can't get a better company to insure our safety of our phones I advise everyone when you buy a new phone please get the insurance that they offer, I thought I would never use it but when I did they made it so easy!