AsurionReviews 12,825

I wanted to save money by removing my Device Protection Plan. Knowing that it was due to price, Angelina offered me an alternative plan at a cheaper price. I didn't feel pressured and went with that option. She quickly made the change to my account.

The only tech support person who knew what he was doing and did not ask me for 10 things that were already on my account.

Over all great. Never knew it was this easy within minutes I was done Great Job

I had cracked my screen and water recently got into it I was uncertain what to do I got on the phone with art they insructed me as far as they could and sent me to asurion I got on the phone with a representative and rest is history the person who I spoke with guided me correctly i appreciate assurion.

I spent more than an hour on line with "Annie" from AT&T. She was professional, knowledgeable and, above all, relentless until she solved the problem. It was a pleasure to have the help and advice from a seasoned technician. Thanks to Annie.

Their chat function works very well. It was super easy to talk with their representatives to get my issue sorted.

Carlos was able to easily and effectively answer all of my questions and completely walk me through the process of setting up a new phone. I'm very happy with my experience.

Purchased warranty with product on Amazon. When the item failed and could not be repaired or replaced my claim was quickly processed and received full compensation in the form of an E-Gift card.

This is the 2nd time I used this warranty. Both times no hassle and they took care of my problems. If I ever buy something on Amazon and they offer this I personally will get it.

An appliance utterly failed just before lunch on Sunday. We submitted the claim and by 3:30 PM the claim was settled.

My experience with the tech name Carrie was awesome. She helped me with my problem and it was a fast process.

Best customer service I have personally experienced! Fast easy and affordable
Website is great as well
Much appreciated

The there could be back at the end of the week if you want to wait around

Dropped phone slipped out of pocket while entering my car replacement on the way Thanks

I would def recommend! I was able send a replacement phone to my son that lives out of state!

Maria was very knowledgeable, helpful, and seemed cheerful during our chat. She was able to address the issue, and answer my questions completely, and quickly. I will continue to get my extended warranties from Asurion!

I tried several times to get help by calling to speak to representative only to transfered to warranty and being hung up on. Finally I Just completed the online option, which was extremely easy to navigate.

Quick, easy, and to the point. Claim was filed in minutes! Def recommend!

I contacted for my blender just wanting the base replaced. Now yes they are sending the money for it but im upset i am going to lose it for a week when i use it everyday. Plus it is $20.00 more then when i bought it so now i will have to spend more money and i didnt want to do that, thats why i was trying to get my base replaced.