AsurionReviews 12,825

I purchased a RC Truck for my grandson. It broke. Initially I had trouble entering my information online. Thankful they have a chat line making the claim easy. I got a full refund with Asurion. I was glad I added the coverage to my purchase.

Don't do it over the phone the website is faster and easier it only took me around 5 to 10 minutes. Meanwhile over the phone I took almost an hour finding the right phone number and etc.

As a Tradesman in the field it's been key in having this protection for my phone.

Jailyn helped me n was able to do it in a timely manner. A 90 second text support and i was super happy with how sweet my representative was. Thanks asurion for hiring a great team! 5

I was trying to get a phone activated and the wrong number was put on the phone, he couldn't get the issues resolved but gave me a number who could do it. He was quick knew what he was talking about and very professional

Easiest claim system ever to file. Better than calling in.

Great so far but we will fine out if I get the phone in the mail

My need was fixed and the experience was satisfactory.

My new phone went dark when I touched my watch app. We did a soft reset and all is well. Very quick and easy.

Claim was easy to file.
Too many screens to click through to complete.
I can't see my final claim info due to a pop up to write this review that had no option to close it to see my info. That is ridiculous. Thank goodness the claim filing was easy.

My experience was not good because I could not find any information and my friend is going crazy because I lost my phone

Thanks Asurion! The process was fast, easy and coverage was exactly what I expected when I bought the coverage!

From Start to finish, it has been so very easy to file the claim for the product I purchased for my Wife, the customer service agent we spoke to was so patient and knowledgeable, the process has been so easy from phone to online website.

I always have had excellent customer service experiences with Asurion staff. They are knowledgeable and patient.

Very helpful and dependable reliable service online and at store

He give me a short answer but very clear instructions to follow up

Angel, was prompt, polite, patient, informative, and pleasant to work with while helping me resolve problems with my broken phone in addition to the processes that needed to be followed. An overall pleasant experience for a stressful situation!

Great service they are always really nice and respond super fast. Definitely 5 star and 100% recommend.

Kind very professional and knowledgeable did not hesitate to help me register my printer warranty