AsurionReviews 12,825

Great service super fast and easy 100% recommended
Love it

Just don't know why I had to go to tech support when I registered my receipt with you.

I have a great experience with the asurion extended guarantee, have some issues with an alecrronic device which I was helped with through the asurion chat. Very kind and professional they help me out and happily was able to address my concern with a satisfied result. Will recommend to anyone to try it.
Be confident for the money you pay.
Thanks!

I had the unfortunate experience of losing my phone on a work route. Didn't remember if I had insurance coverage but found out through my sp that I did.

Asurion reps were reliable, knowledgeable, and insightful in their practices and two days later I have a brand new device. My employer will be very happy about that.

Responsive, knowledgable technician. Company followed up via text and arrived at my house on time. We appreciated the way in which Asurion honored our warranty agreement.

I no longer have access to the email address I originally purchased the item with. When my claim was processed it went to the old email address. I contacted the email provider and after 4.5 hours on the phone and being transferred to 7 people - I hung up. I expected the same issue with Asurion. I initiated a chat session, Wilson hopped on and within 4 minutes, my issue was resolved. This is how customer Service should be.

The online claim it's so easy and fast, I am impressed

Very easy process I have not had any problems with the sharing in it's a very good warranty company

It was great and loved the service all together. I would for sure recommend Verizon and asurion to anyone.

Filing any insurance claim is usually complicated and time consuming. There always seems to be some additional information needed, multiple forms that are basically the same, or more time than is needed to file the claim and more yet to receive the item replacement,

None of this was the case. 5 minutes and boom, done. So glad. I appreciate that nothing made this process difficult or stressful. Thank you Asurion

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I have been a customer since August 1996 we started as a business customer and some how Eandjconstruction Company and my daughter was on my account and she took her self off and it made us look like we were back to 10 years but have been with Verizon Wireless since August 31 1996

I never did get a text code sent to my phone to continue with the request. I had to go to Bell service desk and have the staff help me get thos done.

Asurion home protection has been a valuable to me once I signed up for it. I have used it several times on my computer and with several phones.

NO problems at all. Easy and very very happy with this insurance.

ASSUMING I am delivered a NEW and not refurbished phone, I am extremely pleased with how fast and easy it was to put a claim in. All in all it took less than 2 minutes, was extremely straight forward, and very convenient.

It was so delightful and fun to be helped by Michelle in walking me through a set-up new phone issue. She certainly knew her tech-savvy information and helped make the process as simple as possible.
I look forward to working with Asurion again to see if all your employees are as uplifting as Michelle!

Never see so ease like that before as a first using the service was top of the costumer axpectation thanks again

Nothing could have went better and I do not regret my purchase of my warranty plan at all. I usually don't get appliance warranties but did because our refrigerator was expensive but still ended up having an issue and Asurion had my back big time on this, super satisfied on the repair that had to be done.