AsurionReviews 12,825

Very pleased with how quick and easy it was to set up my phone and when I had a small issue Asurion Tech Support resolved it quickly.

Once I chatted with a customer service representative it took me less than 30 minutes to complete my claim and receive a shipping label to return my defective camera.

I would recommend this to anyone that is interested in Verizon Insurance on their products

Noe was awesome at helping us so fast and making sure we got our new phone activated right away! Its usually a waiting game with online help, but not with Asurion! THey are great!

My husband's phone fell out of his jacket pocket a couple days ago & it was working fine. But this morning only half of the screen was showing. I made a claim to replace it & it was so easy to do. Thank you for that!

Abigail made my experience a great one.
Asurion should be happy to have her working there. She's the best customer service rep I've ever had. She was kind, patient, knowledgeable, and very confident about making sure I was taken care of. And she answered all of my questions, one by one.
I'll give her 10 stars out of 5.
She was Great!

Not the first time I have called for tech support. Each time is like the first time. I get treated with respect. All my questions are answered in a reasonable time.

Everything went very well from the investigation of iPhone and their features to the purchase and delivery and then moving everything to the new phone.

It was the best service repair I had. The repair guy was knowledge,

Cleesha was very patient and kind! Tonight she was the only tech I needed to talk to who has Thursday when I first called about this issue I talked to four or five different techs! That's unacceptable! Cleesha deserves recognition and a raise!

Had trouble with a 1 year old purchase from Staples on a printer. Contact their support then Asurion. No questions asked, sent me a shipping label to return the faulty printer, within 24 hours had my ECredit on old printer. Just picked up a new one, and yes I again purchased the Asurion Warranty Package. So glad I had done so on the old one. Very fast, thorough, and professional technicians. No hassles!

I have always been very satisfied with the professional help and politeness that I have received from Assurion representatives. You just can't beat their service.

Jordan knew exactly what to do deactivate one and activated the new one

I have mild dementia and had something on my phone I couldn't fix. The tech Nichelle was patient n gave me easy step by step directions. This service kept me from tossing my phone on the ground n stomping it. Lol. Glad this service exists to help folks like me

Ghhgfggfyhhfdthhgdehjvcfhjgdruhfsrggfrygdthgffhhftuhfyhggjvfhvch n vcg

I'm happy because they going to replace my telephone

Particularly appreciated her mid course checking on progress; nice touch.

I had a product that wasn't working. I went to site, filed a claim and heard back from them within 5 minutes. I would recommend insuring all your productss with Asurion.

Easy to file claim and good time frame to repair. Surprised at the convenience it allows.