AsurionReviews 12,825

Pleasant and quick! My ehub stopped working and fortunately I had an Asurion policy still in effect. Got my claim in secs

Had a problem getting the warranty claim started, Emmanuel did a fantastic job of guiding me to the information I needed to complete my task with great patience.

When our device comes shiny and new in the box, we never really think about the worst case scenario happening. And hopefully it won't happen to you, but if it does, this truly is the best way to redeem the situation and get back in the saddle with the new phone right away. The whole experience has been quick and easy.

Always that I needed your help You are there and the Serv team technician here in PR are the best, too.

Good job helping me this was pretty easy And I'm grateful that That AT&T can be here for me and my specific time of need thank you so much please send my phone as quick as possible

Gerome Kian was a blessing and help. He answered my questions and got my needs and wants to be met.

Thanks, Kian!

I have several Asurion warranties on products I purchased on Amazon, and I have only needed to file a claim on one product. The process was so easy, fair, and quick. Never a hassle. INCREDIBLE customer service. My agent Maria Cristina was so knowledgeable, patient and made the entire process painless. I HIGHLY recommend Asurion Extended Warranties.

When I chatted with a tech expert, Norman, he helped me, in clear language, know exactly how to file a claim. Letts hope I get someone as knowledgeable as Norman when I call in to file a claim.

Filling out the claim was super easy! Going online was really simple and didn't take long at all.

I received my replacement phone and couldn't get it working and was frustrated that I'd have to sit on hold or in a chat waiting room... I started the chat and within minutes my phone was up and running with all of my apps and my contacts! I'm grateful!

I ALWAYS get asurion. They make it easy to replace or refund an item that no longer works when your warranty doesn't. Highly recommend

Very simple to do just more expensive than I expected

The online chat with customer support was very easy and able to offer a resolution to the problem with my equipment. It was my first time having to file a claim with Asurion and was very pleased with the process.

I do not want to give a review at this time. I haven't received my phone yet.

Will see when phone actually gets here. To fill out forms was easy.

The printer ceased working. After efforts to diagnose and fix the problem myself I called teck support and explained what I perceived the problem to be. The teck took over from there and in a very short time resolved the problem.
He also took additional steps so that the problem would not occur again. I am a very satisfied customer..

I have used this coverage twice now and have been extremely satisfied. They follow up and make sure everything meets or exceeds your expectations. I would not be without Asurion.

Very thoughtful and kind employees a very easy experience for my phone replacement and transfer

I was having issues with my charging port due to a manufacturing error, I was assisted very quickly and professionally to resolve this problem!

They have always been extremely helpful in my claims.