AsurionReviews 12,825

All good! Easy to fill out! Hopefully all will be good!

The tech was efficient, patient, and knowledgeable. Saved us a trip and money by helping remotely after hours.

Our work speaker broke with out notice stopped working. Got in contact with Asurion and now we will have a new speaker for the New Year. Thank you so much for helping us out.

Everything was done efficiently & prompt service! From the time I spoke with my carrier to the time it took me to finish filing the claim.

Quick and easy to use. Everything is simply explained and understandable

Agent was polite and assisted me in a timely matter. It is so well worth the purchase of insurance with Asurion.

Your so easy to explain and answer questions and the help I got less than 3 min

Rolled right thru, I was impressed this time.
No jumping Through hoops

Repair company is terrible. My washing machine has been broken for over a month. The company assigned to us lies, cancels appointments and don't provide any calls ahead of time. It's been a very bad experience. Washing machine still not fixed

Called for an appointment. Friendly helpful response. Appointment made in a couple days. Issue resolved. Thought we would be waiting weeks for the appliances to be fixed. Pleasantly surprised!

Had weird things happening with phone. I got help and she was very patient with me bc I'm not a techie

It was very wonderful thank you for providing excellent service ms jenny

Had two items to claim, one was a camera that had been damaged, the other was one I'd forgotten I had a warranty for (carpet cleaner). Was able to get a ecard for price of camera and a service/repair for cleaner. Online chat support was better than expected and very clear with what needed done and would be done.
The experience will likely increase my purchase of these warranties on futures products.

They are very helpful as in my list item. I love how they are making sure about my account and privacy.

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Handle, thru chat room, very easy. A simple process, reps are very knowledgeable, courteous, excellent help, with my problem.

It was fine. He helped me with my questions and I will probably be back with more.

My expression's excellent Representative was very professional but most importantly she made me feel as though I was family and she resolved the issue very quick keep up the good work

Christine was so very patient and helpful in helping me with my problems. Great customer service goes a long way. Thank You Christine

My phone was damaged, contact asurion solved my problem right away.