AsurionReviews 12,825

I wanted to check my new product protection plan at 9am in the morning; but didn't under the sight set up. The representative was human and courteous of my time. He is very knowledgeable to the questions asked and patient. I even was able to answer past questions on claim from 3-4 year past. The chat took under 15 minutes; which was time saving.

My phone was knocked out of my hand, and I filed a claim for completely cracked back and chipped screen. They match my phone and I supposed to get it within two business days. How great is that.

Went well. Easy person to talk with, to guide me through

I was super bummed that I lost my 2018 iPad Pro and would have to go through the motions of buying another one. Then I remembered that I had Asurion coverage. The claims process was very fast and easy, and you can imagine my joy at discovering that my replacement device would be the newest 2022 model! Wonderful experience. The light at the end of the tunnel. Faster and easier that Apple Care, hands down!

It was an easy process to file my claim and will receive my replacement within a few days

Excellent experience with Damaris. Was unable to clear old iPhone, kept getting error messages. Chat with Demaris proved this to be a complex and difficult problem but Demaris was able to resolve the issue & wipe the old iPhone in a relatively short time. Greatly appreciated.

Had an issue with my tablet. So i reached out online to make a claim. My representative was awesome. Made my transaction a breeze and hassle free. Love these insurance plans. Thank you so much for the help!

Although the wait was long Valentino got me the correct services i needed plus more!

This is my second device that has been damaged etc. I have had wonderful experience with Assurian Insurance. This time is the on/off button but there was no issues whatsoever in returning and getting same device back. I would definitely give Assurion a A++++++ in service.

Jessica the person I worked with was absolutely amazing. Definitely would recommend to anyone.

The claim deductible was to high, but what can you do?

The technician Mr. George was very polite, knowledgeable and friendly.
He resolved the issue fast and explained to us the technical issues in a simple way.

Dyson is a very expensive with no power portable stick vacuum. I am not happy about having a repair on a vacuum that is sub par for the money.

A repaired vaccuum that didnt work well to begin with is not worth the money expended on the warranty.

No long to wait, no problem all was smoothly thanks

I called my service provider and got the number to Asurion. That was quick and pleasant as they always are. Then, I called Asurion and listened to the directions. I then followed the directions and in less than 10 minutes, my claim is processed and my device is on its way. Amazing and super fast. I highly recommend them for warranty purposes and a great service site.

Raymond answered my questions and helped me in a timely manner!

Great protection with extremely smooth process and user friendly claim service.

TV went black. Still had sound. Called Asurion. Fast service.

Christine is great! You're lucky if you have her assigned to your case.