AsurionReviews 12,825

I never expected to need the insurance. It turned out I needed it within a week. The expert that helped me was really helpful. She was awesome!

Got me up and going real quick thanks you made it simple to do

Shoutout to Abigail for making the process of re-opening my claim from months ago super quick and easy. Very polite, best customer service I've had, only took a few minutes to get things going.

It took 10 days to get a phone they sent 2 day priority, but that was all Fedex fault. Replacement looks brand new.

I was so excited about getting a new laptop and when I couldn't get the microphone working, I tried following the instructions posted by Windows. After several attempts, I knew I needed help and contacted Asurion. The technician who resolved the issue was so patient and helpful. I am extremely pleased with this service and if I ever need help again, I won't hesitate to contact Asurion.

I thought i would have to mail in my phone since i bought this online, but they have people contracted with repair shops. It took about 20 min to get everything situated and the person i spoke to was prompt (i did this though instant messaging)

The claim experience was simple and the program is set up to not let you fail which would extend the time period to receive the needed device.

I was struggling with one of my phones, I was directed here and I'm glad I was. The customer service was excellent, instructions were clear and they were also really patient, I would recommend it 10/10

John-Keoni was great to explain every step needed too get my claim submitted. I in error picked the incorrect issue and claim was denied. John escalated the claim to have it resubmitted in a timely manner.

One phone call and was so easy to schedule service for computer repair. Highly recommended.

The employee were very helpful. Got to the problem and got the information solved.

Confusing to find location to file claim but once I found it I was able to complete easily.

Had some controllers that needed to be replaced or repaired. Customer service Daphne was so helpful and very fun to work with. I would recommend having this service!

This was my first experience with ASURION and I was very impressed. I will definitely be recommending ASURION to my friends.

I was having trouble using my new scanner. Robert asked some key questions, and then took over remotely. We had some trial and errors, but he worked until the problem was solved.

It was easy to follow along the steps was self explanatory the waiting on reviews was the hardest

Excellent customer service, very informative on the status of things and quick turnaround time.