AsurionReviews 12,825

I was very pleased with the whole experience. Mark was efficient and pleasant.

Bought new iPad via Verizon to replace old one. It was not "registered" my account, however. With Alicia's help, we got the cellular number connected to the new iPad and issues resolved.

This was my 1st claim, The folks at Asurion made it very easy.

They were incredibly easy to use and friendly. The operating system was a very friendly format.

Good overall experience. Phone rep was pleasant and answered all questions. It was very easy to get the claim completed

Easy process, was able to stop by store and get a copy of my receipt, which I then used to make the claim. Process was

Fast and easy experience dealing with the tech team!

He was on a live chat with me for over an hour to get my activation issues resolved.
Great customer service.

I'm very pleased about Asurion sending e-mail and messages letting me know that the parts they ordered were to be delivered at my address and also when would the technician come to repair the washer

I was so glad I purchased the extended warranty for my oven. It was so easy to get in contact with Asurion and to set up an appointment for someone to come out and fix it!

Technician was professional, eager to help and super friendly, overall experience was wonderful.

I ended up ensuring all my appliances.

With the current state of appliances I can't imagine purchasing a new one without an extended warranty. Our Asurion warranty claim through Home Depot was extremely easy to work through. Easy to schedule. Quick resolution by a very knowledgeable technician. 100% recommend. (Saving our receipt from the purchase helped immensely, just FYI)

I had a very good experience with using the Asurion insurance. I called and reported my shredder wasn't working & i was given a claim number and told I would be refunded the full price of the shredder within 7 - 10 business days. I received my refund within the specified time frame thru the USPS.
I will most definitely use the Asurion insurance again.

My spirit with Fingerhut was great thank you for your cooperation. Thank you for your customer service which is great. I'll be glad to shop with you on in the future. Thank you.

He fixed my texting to android problem that seems to be a big issue with the newly bought iPhones!

I was privileged to speak with Patience, a very competent representative with Asurion. I was impressed with Patience's willingness to stay on the chat while I was on the phone making my claim. The guidance provided was very clear and I was able to get my claim established with more ease, even during the frustrating parts. I was very impressed with Patience's professionalism and support.

Tech from Asurion was on time and professional and performed the recall service on our Samsung washer quickly and explained to us what he was doing all the way through.

I love my experience
The patient and the support was excellent

I insure many purchases because unfortunately we live in a disposable society and it is not uncommon for a small appliance, TV, computer, tablet etc. to fail within a couple years of purchase. Most recent experience was with a child's tablet. It was broken in a matter of days and Asurion claim took all of 10 minutes to complete for a full refund.