AsurionReviews 12,825

My TV burned out, the following week a new TV was delivered. Doesn't get better than that.

I couldn't figure out how to set my husband's phone to show battery level with a digital number like my phone. Tech Coach Mario Emily showed me how to do this talking me through the steps.

My microwave died, and thankfully, I had an extended warranty still in force. I called Home Depot and they connected me with Asurion. The Asurion representative listened to my problem and immediately set up an appointment with GE to repair my microwave.

My 1st-time expectation was very swift full Meaning taking care of my technology means a whole lot to me and my family.

I will get the extended warranty again at the end of the factory warranty on the new TV.

The agent walked me through problem solving steps and the use of them to see a video of our issue was easy to help explain our issue. Really liked this procedure.

Sent my son's non function Ipad to asurison since it just did'nt charge anymore and when they couldnt figure it out they sent us a new one with in three business day!

Asurion kept the promise of repair or replace. It was awesome to finally have a company keep their word. I've already referred several friends.

This is my first time dealing with Asurion. They made it incredibly easy to file a claim. Asurion kept me informed of the progress and my claim was resolved in less than a day. Top notch service!

We bought a new dryer for our salon and thank goodness we purchased the insurance. As in just over 6 months the dryer just stopped working. Our policy made it easy to start a claim I had to speak with a representative but quickly received a return label and a check for the full purchase price. No hassle at all.

My stove stopped working.
Asurion rep made everything quick and easy to get my money back. I was a bit surprised to get my money back in the form of an online e-giftcard to Walmart, since I was told it would be a check mailed to me. I did use it. It was a biy annoying to have to keep looking up the card when it was time to pay with it. Everything else was fine.

Hassle free in all aspects. I like the fact that I got to choose from 4 different models. Home protection is one of the few things worth the cost these days.

At first getting my computer registered to be fixed was a bit tricky. The staff was very helpful with helping me find the proper serial and model number. Once that was completed and the lap top was dropped off for repairs. Asurion did the rest. My lap top was not fixable so the replaced it with a much better model. And kept in touch with me with every step along the way. Thank you.

I usually buy the protection plan on anything used or reconditioned. I don't expect to use it. Most of the time, your products outlast the warranty, but this time it didn't. In very little time, and with very little effort, I was refunded my entire purchase price. I cannot say enough about how well this situation was resolved.

They communicated good with people so friendly, you guys gave me a good job, everything works good

I would give it a zero Stars if I could. I don't like this place because I bought a warranty and they're saying that it's not covered and I spent my money for my son for the warranty and they're not letting me fix my scooter with it.

Good customer service I use it for my cellular phones and now my electronics
I highly recommend having this coverage

Great technician did a good job. He worked fast and friendly.