AsurionReviews 12,825

The person who helped us was amazing and helped walk us through the process.

Sydney was our expert, a patient and knowledgeable one, I might add. We were all set up in just a few minutes after beginning our chat and Sydney insisted on staying on until our situation was definitely resolved. Very appreciative of her helpful nature and the amazing customer service she provided :)

So glad I bought the warranty from Asurion for a pool cleaner 3 years ago! The item died on me and contact Asurion for help. They went above and beyond to assist and the process was smooth. Just verify the purchase date, item description, and model # is all they need to complete my claim.
Thank you Asurion for making my expensive purchase very assuring...

Service Rep Grace's extraordinary service and asurion for creating a superb chat method to solve issues.

I had a problem with a PC I purchased about 8 months ago and I filed the claim and was approved all in less than 10 minutes. I am very satisfied and will definitely use Asurion in the future.

Damien was a great tech, very knowledgeable, efficient and helpful. He had my in house repair done before his estimated time.

What a great experience. My phone was fixed within an hour and great customer service with Mike in west long branch. Thank you

My experience are good a like company good job that person are pretty tank you

I had my file completed with no problems! Rachelle took care of everything and really helped me out!

I thought it was cool that he came to the house to fix my phone it was pretty smooth.

Staff is friendly and helpful. Knowledgeable in their field. I'd recommend them.

Thank you for the peace of mind knowing my items are covered.

Customer service agent was vey knowledgeable and very helpful and walked me through the process with ease

After attempting to call in several times I finally decided to chat with someone instead. They went above and beyond to take care of my needs! Finally good customer service!

Due to having issues finding my original receipt, I contacted Staples headquarters to receive a duplicate receipt of my Lenovo laptop purchase in 2023. I contacted the warranty company for assistance via chat. The assistance was expedient and the claim was filed within 5 minutes of communication beginning.

As I wrote above says it all. And my heart and foreveriness will always be with Verizon

Maria was excellent. She was extremely patient and kind while helping register multiple plans for me. If I could give her 30 stars I would. I usually never do surveys or leave feedback but she was phenomenal.

Excited It was very easy To get your problem solved

I needed online help registering my purchase from Amazon. Unlike most online experiences, my chat experience went very smoothly and quickly. No getting lost in the maze. She registered my product for me. I was told "you will be happy to know that filing a claim is easy. All you need is your order number then call us and we will be happy to assist you." I now have peace of mind regarding my purchase. 10/10!

Excellent customer service. I would highly recommend asurion protection plans.