AsurionReviews 12,825

I had a very long chat with Sheena. She helped me out TREMENDOUSLY. EXTREMELY happy with ALL results! If I have any other problems or questions, I hope I get Sheena! She deserves a million 's!

I had trouble with our Intex saltwater sytem and had a live chat with Mary. She started my claim. She is very knowledgeable about the needs.

Not the best experience, my claim keeps getting denied because of clarity of photos. If they are not clear... reach back out to me instead of denying the claim

I purchased the protection plan by Asurion for my chair and I kept the receipts. Asurion stood by their warranty as they should. I hope to get another chair to match the one that I have and to replace the chair that is worn. Thank you.

Bridgett was phenomenal very patient and caring. She came to my home to repair my phone. Despite the fact that I live in a rural area she made the drive. Despite the fact that she had no way of communicating with prior to her arrival she came and resolved my phone issue. Thank you Bridgett

A simple fix to what was assumed to be a complicated problem. Technician was very helpful and patient with me. This is not money wasted. Thank you Diana, you made me look like a superhero in front of my grandson!

The Certified Specialist (Winchester store in Memphis, TN) was so professional and helpful. He couldn't have done anything better.

Alexis is the absolute best person to help you with any problems or questions you have, she answered everything thoroughly and had so much patience!

The staff was incredibly friendly and cooperative. They fixed my phone in less than three hours and even threw on a screen protector for me.

GETTING HELP WAS A BREEZE. I AM 79 YEARS OLD AND NOT VERY TECH SAVVY. THE ASURION AGENT WAS OUTSTANDING

I cracked my screen, it was free because it was included in my insurance. I set my appt online and they came the next day! And it was resolved fast! 10/10

The staff was friendly and professional. They replaced my battery right on schedule—just like they said they would. I ran a couple errands while they worked, and by the time I got back, it was done. The staff was friendly and professional. They replaced my battery right on schedule—just like they said they would. I ran a couple errands while they worked, and by the time I got back, it was done. Super easy, no hassle.

Levi was the repairman and he texted me when he was on the way. Was on time. The repair was so fast and easy about 10 minutes! Great service overall!

I have had asurion for years and years. I have gotten many replacements and find it totally worth the money.

Joann did make it rather easy to listen to what I had to say. She seemed to be a good person and lady. She seems to have a craft for her ability to do her job. I thought the experience was a whole lot better than previous ones I've talked to before. I would work with her again anytime

Over all a very good experience.
Friendly and respectful personnel.
Pleased and happy to be a ling term att consumer.

A Polite, professional young man knock on my door. I gave him my phone and he worked on it in his car. It only took him 30 minutes. Great service

Changed internet providers and could not link previous printer to new connection. Went on line with asurion and found the help that was needed, problem resolved in a timely, friendly manner.

I had a great experience using Asurion and their affiliates for my iPhone repairs. I was able to make a claim and get my repairs completed locally in less than 24 hours. I would definitely use them for any claims and repairs in the future.