AsurionReviews 12,825

My phone was covered by ash. I dropped it off at ubreakifix they had it replaced in 2 hours. It was easy and convenient. Thank you so much for the expert help!

Everything was great. The work done was impeccable.

Very professional and courteous. They had my phone done in an hour. Cleaned the speakers, an all the ports. Phone looks great as if it was never broken...

I had wanted to know if I needed to take my phone in for a physical inspection so that they would know that there was not any damage when I signed up to device protection and he told me that the computer says it's activated I would have preferred a straight yes or no or a little more first hand knowledge of what I was asking but was very polite and responsive

On Thursday, May the 9th I went to the Stephenville, Texas, Att store to have to activate a replacement phone. I must say the young gentleman that assisted me was very professional and courteous! He fixed me up and helped me with issues with my husband's phone! I told him I would give him 10 stars if possible! Thank you young man!

Nick spent a long time on phone with us to resolve a new account issue

I bought a used MacBook Pro on Amazon a couple of years ago. I also bought the 4 year protection package from Asurion.
I'm glad I did. Lately, the laptop has been doing things I've never seen a Mac laptop do in my years of using them. So, I tracked down the information for the protection plan and made a claim. Jessica, who filed my claim was GREAT. The repairs will be covered entirely. Worth every penny!

My experience with your were really good. I thank your for happen me.Mt God Bless Your

My phone was broke. I went to at&t they had me file a claim and I received my new upgraded phone within 2 days.

I've never opted out of getting insurance with asurion while purchasing products on Amazon because they always come through so quickly.

I was having problems with my new computer getting the scan function to work, but the Staples guys set it up perfectly.
Great experience.

It was easy to talk to customer service rep, but don't start a claim unless you have at least 30 mins to ask for help. Super satisfied with the outcome.

Addition makes it easy to get an item replaced or refunded when it breaks or malfunctions

The person working the front was professional and delivered the repair as promised.

This was the first time I ever cracked the screen on my phone. I'm so glad I had insurance and was able to have my repaired. The quality of work is superb and time to complete was really good.

The entire process of battery replacement went extremely smoothly.

Marcos was our service technician and he was knowledgeable and swift. When we had to wait a full hour due to the iPhone face recognition system that makes one wait that long before the final tests, he offered to call and lead us through it remotely. Top notch service and we will use them again if needed!