AsurionReviews 12,825

Over all I had a great experience with the person I talked to. The phone sucks! Has a lot of issues!

Asurion representative fixed my cracked phone screen, phone looks brand new. Very polite and courteous gentleman. Recommend highly Cindi

The best customer service assistance I ever had. The representative was very kind, understanding and went straight to the point.

A pleasure to do business with. Easy professional service.

Made the process of setting up my device super simple!

I needed to utilize my protection warranty on a chair and I started the claim yesterday and wasn't able to complete it. Try to finish it myself, but couldn't jump on the chat with Richie and as easy as can be located it completed it and gave me the instructions easy as Pi.

I was stressing over how I could make it to a store in time before it closed, then released that Asurion can come to your house! It was a stress free, quick fix and my technician was very informative! Thank you Asurion

Dave was awesome! Very quick, respectful, aware, and professional. My phone is fixed and you can tell he has the procedure memorized to his logic for at end of repair he made sure he did a test call.

I talked to a tech and was very informative and caring. I got a lot of information that I wasn't aware of. I will recommend to Verizon, well I already have to a few people. I thank Verizon for a great 7 years.

The gentleman that helped me did a fantastic job repairing my phone just like new!

Super profecional, great service. Got my phone sooner than expected, and they did great fixing both glasses, front and back,

Tech was very patient and knowledgeable of service work. I give Tech a thumbs up 👍

I put in my claim and expected to wait a couple of days but was pleasently surprised that the phone replacement came the next day.

Great experience! Haven't had suck a caring and respectful representative in a long time! Got lucky today, didn't take long to file the claim. Now I hope it works out for me. THANK YOU William, 😀

My screen was shattered from dropping it. I was afraid I lost everything but they were able to replace it quickly. Life savers!

It was very good customer service. Talk to me and explain to me what was going on. How they were going to work on my phone.

Insuring your devices with Asurion brings peace of mind. When my one-year-old iPhone had a battery issue, I was able to get it replaced for free through their authorized dealers. The process was quick, taking only 45 minutes. I highly recommend Asurion for device insurance.

My s22 ultra was experiencing network issues. Pro tech support team worked tirelessly to help resolve the problems I was experiencing. As I was on phone with a representative, our connection was lost. I had given him all the information he needed just before the call dropped. The agent was able to activate my phone and services are better than ever.

I sent in an ipad due to the charging port being positional and not charging. They replaced my screen, which had no damage and sent it back to me with no comments. They are refiling the claim and i'm sending it back, but I am frustrated that i have to do this twice.