AsurionReviews 12,825

Received quick service... the gentleman was very knowledgeable and helped tremendously... very nice and made this bad experience easy as pie... thank you

I was blown away by how easy it was to set up my replacement phone! My tech was super helpful and knowledgeable and above all patient an friendly. Very seldom do you find such wonderful service.

So thankful for the knowledgeable, patient and kind staff at Asurion. They solved my problem with ease.

Matt helped me fix my phone in a timely manner, while teaching me how to further protect my tech. What a great guy you guys have in that store. I will be back!

Cracked phone to the point it didn't recognize touch. We submitted an insurance claim, and Asurion came out to our house same day to repair! Maiya was on time, professional, and the repair lasted 15 minutes.

Amazing well done job super easy and efficient would highly recommend her to anyone if they need help with their phone

Couldn't seem to get my receipt to register on the website (which makes sense it was almost three years later) so I contacted support and the gentleman I spoke with solved my issue in minutes and was polite and prompt. Overall a fantastic and easy experience.

They always help when we have a problem from our phones to our tablet and now a pool vacuum, I don't usually buy these warranties but for the price of the pool vacuum and the cost of the insurance it seemed like a good idea and now I'm glad I listened to my wife for once 😊

This company has been great when it comes to insuring our mobile devices. Very easy to work with and extremely accessible.

They handle my claim with an ease very professional and friendly. Keep up the excellent services..

Very fast and smooth process from beginning to end. I received my new device the very next day!

I am new to Asurion Home+ and had questions about the coverage so I got on the live chat and my questions were quickly answered.

I activated my replacement phone through a chat line and it felt as though I was speaking live. It did not sound robotic at all. Tip, keep saying hold or something otherwise they will leave you after 5 minutes of no talking.

Was simple as pie. Excellent customer service. Made my day after stressing out over it. Gave her a few numbers and poof! Done!

Fast and Super Easy to make a claim and get it approved.

The LED on my 2021 MacBook Pro broke under the screen.
During my chat with Rex, he was able to get me approved and will have a box kit and free shipping label and a shipping box ready for me after the screen replacement to ship back to me for free.
I am so very happy with the customer service ASURION provides.

Vernon never disappoints, had him as a tech now a couple times. Much appreciate, so thank you

Called to make some quick changes. I was immediately surprised with the ease in which my issue was understood. Nikki then not only solved my problem, spoke to me at my technical level which was refreshing, and actually was able to suggest a simple solution which made this the most pleasant call I've made in years. I hope everyone gets a Nikki.

I had a great experience with support. I am overseas and was unable to complete the claim online, but I was able to contact an agent through the chat. Jaymee was fantastic, and she was able to submit my claim. I highly recommend Asurion.

My iPhone fell and part of the screen was not functioning properly. So, with some help I started a claim with Asurion, not knowing how it was going to work out for me. At the end, Asurion sent a technician who fixed my phone. I had a pleasant experience with the process and the technician solved the issue by fixing my phone.