AsurionReviews 12,825

They took the time and listened to my problems. Their customer is superior to any I have worked with. Excellent same day service. Staff was extremely courteous and knowledgeable.

They were very helpful on the phone and setting up appointment soon as possible. They made it so convenient for me, by coming to my home and fixing the device on the spot. I was able to get things done while waiting for my phone to be repaired, I highly recommend them and I will be using their services in the future.

I was really happy and relieved after being on the phone and wasn't sure if I could get help. He help me and was very supportive. I really appreciate his support.

I was just getting my summer check-up done and found out some things about my system that were helpful to know. Now I can proceed with upgrades where needed and not wonder if I needed them.
Thanks Annie and your team.

I purchased a furniture item with Asurion protection 9 months ago. Upon disassembly of product after a move & reassembly the product was found to be damaged. I contacted Asurion via their chat support and an e-gift card was emailed for the product amount within 24hrs.

Just filed the loss and within days received the replacement

Good service and very helpful thanks we have a good experience and good

After two years, my son's Iphone's speakers stopped functioning. Within hours a new phone was sent out and arrived on our doorstep within one day.

The service I received was fast and very helpful. All information was provided and made the transaction go very smoothly.

My old phone which I loved after having it a good while got broke. I have heard all kinds of stories about the process but to my surprise it was very easy. There was no options on the phone I recieved but they sent one that so far just seems like a newer version of my old so I think I'll love this one as well. Thank yall for making the process so quick n easy.

I have been waiting on a return labor for two weeks. I've called a few times and I still haven't got a cold to return my product.

Great customer service and thorough about keeping me up to date on the process. I am a happy customer.

I was having a problem filing a claim and Juan joined me in a chat to help me. He made it so easy and took care of filing the claim for me. He was wonderful.

Very knowledgeable and to the point fast results thank you so much

I have bought many protection plans from Asurion over the years & have always been very pleased.

Jaimie was Quick, understanding, informative, and very friendly. She got the ball rolling and was very Concise. Very efficient. Extremely friendly, set my mind at ease.

Came around estimated time, fast service and made my phone look new again!

I have had over 12 claims with Asurion; each one has been handled swiftly to my satisfaction. Highly recommend anyone who needs a product warrantied/insured to use Asurion!

"I was very satisfied with the service. It exceeded my expectations and I appreciate the professionalism and attention to details

Phone broke. Went online to make a claim. Answered a couple of questions. Was a little surprised at how much it would cost but it was still better than a new phone. Hit send... next day said "Hi" to delivery man. Set up phone.
That's how easy. That's how quick.