AsurionReviews 12,825

I brought my phone in and the technician was extremely informative and thorough. Phone was repaired promptly and matter was resolved

Excellent support and peace of mind with Asurion. Had a 3 year old Power Washer not working and it was a 5 min job to get the claim raised and approved.

The whole experience was great! I got my phone repaired the same day I filed the claim! The worker was great and made my phone look brand new after the front and back were cracked! Didn't pay a dime

I ordered a a green screen that arrived ripped. When trying to file a claim I kept experiencing errors. I took my problems to the asurion support chat and Reynaldo helped me the whole way.

Top notch customer service and knowledge! Pleasant and easy to work with. Expedient service.

From the time I contacted AT&T until my new device was on the way was less than 10 minutes. I can't tell you how well the customer service is. They provided the WOW factor!

The experience from opening the claim to getting the phone repaired was easy and quick. The phone was repaired and ready ahead of the promised time.

Glad I bought Asurion Bike Coverage, I did not think I need the warranty, but the price was low for an expensive Bike, I am glad I bought it, cause repair is way more expensive
Asurion handled my claim quick and easy,

Great, friendly service. Solved all my issues, no problem and answered all my questions. No problems at all.

Waldemar G. Did an amazing job and was very helpful!

I really appreciate how easy Asurion makes it to do returns. Even without having to call in, I was able to resolve my issue quickly.

First time user in Asurion customer chat. Patient and knowledgeable contacts, advice and reassurance.

Very easy to maneuver on site. Everyone was so nice & knowledgeable through the whole process. Highly recommend

From time to time my phone would get extremely warm. I contacted Asurion. The young man was very professional and knowledgeable about my situation. He game me information on who to talk with and schedule an appointment.

We went to the AT&T store in Lakewood,CA and the service tech Carlos was fantastic, he was very knowledgeable with the problem I had with my phone, he said it would take an hour to fix my phone and he did just that. It is very reassuring to have this kind of Customer service! Thank you Carlos! He is a great asset for AT&T

Absolutely amazing. Not only was it fast and easy to set up but I feel like I have a whole new phone, I couldn't be happier!

The process for filing a claim was very straight forward and not difficult all. The customer service was phenomenal, helpful and understanding. I will be looking into what other services Asurion offers and using them in the future. Highly recommended.

My tech was great. She was friendly and fast and even went above and beyond to clean and fix the charging port while she fixed the screen. THANK YOU!