AsurionReviews 12,825

Grandsons HDMI port was not working all the time. Called ubreakifix they recommended the Asurion insurance. Once purchased and about 2 months later PS5 was not working at all. Took PS5 into Ubreakifix and was fixed in 2 days.

Had an issue with a screen just going blank and flickering. Ralph told me he'd get me fixed up and he did. He helped to turn a bit of a frustration into a resolution. Thanks buddy.

He came to.my home and fixed my cell phone and.he did fast and extremely well.work. Looks like a brand knew phone. Thank you so much again.

Great customer service quick responses and solved my issues with ease

Very attentive, helpful and friendly personnel…They are the best!

Had the pleasure of reaching out to Asurion to file a claim for an item that I purchased a year ago. The transaction was smooth and quick.

My experience today was very nice. My claim was easy and MariaCristina explained everything so I could understand the processes. I wish all claim services worked this easy.

No hassle no Gimmicks. They got straight to the issue fixed the problem and sent me on my way. Just the way I like my service

Excellent! Thank you! I am not good at fixing phone problems but the support was able to fix it for me!

I called with an issue and my Representative was very knowledgeable and professional. We went through troubleshooting and ultimately decided to use my extended warranty.

Very pleased the service was very fast and helpful thanks Damian

The location in Natick was the best. Alec and David did an amazing job helping me get my phone fixed the fastest and easiest way possible. These are two great employees.

I had an issue with using the supplied codes to check on the status of my refund. After repeated attempts, I then used the chat feature to handle the situation. Jenny was able to help and move along the process.

It was simple and easy to get my phone repaired and easy to pick up.

Ryan was patient with me and helped me with my issue. Guided me with kind words. It was an amazing first time experience. Makes me feel like I made the correct choice to join the verizon family.

I have never experienced someone so amazing and nice ever! I usually don't write reviews but I just had too!

I went to get my screen fixed after my phone fell. It was so easy. The screen looks perfect now. The service was excellent, it was fast and simple.

I have used this protection plan twice now and it has paid for itself several times over. It was easy to file a claim and both times, my claim was taken care of and a refund was issued quickly. Both items were defective and cost around a hundred dollars each, but both were refunded without any issues. So far, I am pleased with this protection plan and will continue to use it in the future.