AsurionReviews 12,825

Highly satisfied beyond expectations. Thank you Asurion

Dropped iPhone on floor. Broke front and back screen
Used my Assurion app.
Easy peasy for this non teckno 78 year old
Received new phone in 36 hrs. I live in northern Michigan

I have insured alot of stuff with asurion and they have always come through! They are reliable and deliver 100%

My son cracked screen on his iPad. In store and online staff was very helpful and polite.

The chat agent was extremely pleasant and professional. She asked a few question need to process my claim and then did just take. She sent back information needed for any follow up.

Thanks to Billy, I was able to start my claim fast and easy. He was really helpful and I appreciate his what he did.

Thank you Billy!

5 Star service from Goldie! She's a Rockstar! Made everything so easy

Perdí mi teléfono y hoy en día necesitamos el teléfono para todo, estaba preocupada por el tiempo que me quedaría sin él pero asurion me resolvió mi problema muy rápido y me mandó mi reemplazo de equipo! Muchas gracias!

My experience with Asurion was top rated across the board. Quickly in and out.
Thanks for the quality repair.

Was late at night when I finally had time to activate new device. Had some trouble and was able to get help even at midnight! Thanks for your continued professionalism

The people were curious and respectful. Explained exactly what was wrong and they could fix in two hours.

My concerns were addressed fast and I ended up saving money on my bill.

I couldn't believe how easy this experience was. The tech was so kind and helpful and accommodating.

Juan was very quick and helped me since I couldn't navigate the website very well. He helped me make a claim and get it approved

Patrick was great and friendly and fast and helped with no problems at all. I would recommend if have trouble with filling out the form online yourself

I got a hold of customer service today to help with a claim I have. The service rep was extremely knowledgeable and speedy, and very professional. Need more like them in the world!

It was rough at first but the 2nd person who I talked with made it easy and even got me a new phone a better one for the same price.

Dell was wonderful to work with! I enjoyed my experience and it was a smooth process.

Great customer service, they provided what i need and processed the claim fast.

They were extremely helpful didn't try to up sale me, saved me $22 dollars on both of my lines with out a change to my plans or insurance coverage. In all of five minutes.