AsurionReviews 12,825

Honey helped me and she was very quick and thorough. Resolved my issues without any hiccups.

Very fast delivery of phone and very accurate delivery

Extremely easy claim process and the claim was approved and processed the same day and received the replacement phone the next day.

Very professional company and employees they know how to do customer service

Texting made it easier to talk about the issues I have with my Meta Quest 2 issue. I purchased the Asurion a year ago. I'm completely happy that I purchased the full warranty. It cost more at the time but it has been completely worth it. My Meta Quest 2 is getting repaired at no extra cost out of my pocket.

Excellent service, couldn't be easier. I had a box go bad, luckily I purchased a warranty through asurion. They Took care of my problem with no hesitation. I would always deal with them again.

Well the good thing I can say is that they solved my problem the best of the best it could and I really like my new phone.

I have had a great experience with your company
I noticed a slight change in pricing this month not a big change at all but a Change, I look through my emails to see was there any info on said change and I found nothing just wanted to state if there is any change even 1 cent as a customer we should know.

Even the fact that I was able to take of issue on a big holiday such as 4th of July, was awesome!

Overall a great experience, and very helpful services to have.

I had a canopy break within a year of having it. I purchased the 2 year protection plan from Asurion when I purchased the canopy from Amazon. I logged on to the Asurion website and in just a few minutes my claim was processed and an Amazon Gift Card for the original purchase price was issued. No returns necessary.

I have had to return 2 cordless vacuums in the last year and I am so glad I purchased asurion with each. Dealing with the manufacturer was very difficult, and Asurion was so helpful. They are always so friendly, patient and helpful. I will continue to use them and recommend them!

I had a pleasant experience from beginning to the completion of my ZFold4 repair. The customer service representatives were extremely professional and thoroughly explained the process.

The guys at the store were great and fast the experience was easy. They even explained my plan to me and all the great things it has to offer. The claim process was easy, no Hassel.

Pool sweeper stopped working. Contacted Asurion and was told that it was still under manufacturer warranty. Manufacturer said it was not. Chatted with Goldie from Asurion. Explained situation. After apologizing, literally took her less than 10 minutes to get my information, look it up, and issue full refund. Have had great experiences with other products before. Will ALWAYS purchase Asurion Protection Plan when offered.

My live chat agent was named Honey, and she went above and beyond. She gave me the best help I've ever received for anything I've purchased anywhere, and I walked away from our conversation with my issue fully resolved and no lingering questions. She was perfect! I wish all customer service workers were more like her!

I had a problem with my shipping label link not linking. I contacted Asurion customer service, and they responded within seconds and resolved my issues within minutes. Love it!

Everything went smooth and it was perfect. And fast and everything got done waybsooner then I thought.

I really like asurion but should be more carefull or more training con customer servise (by phone) some times i call with 5 person and nobody solve nothing