AsurionReviews 12,825

Everyone was super professional you guys delivered all the way super happy

Just wanted to check on my phone return status, waited a while but my technician was friendly and was able to resolve my doubts.

Just had my phone repaired. Claim process was a breeze. Accidently enrolled in Home Protect during the process, 100% my fault, and they walked me through removal. Great customer service.

I have had insurance on electronics with other companies that you end up paying almost the full price of the object to get it replaced not with asurion they actually replace it for what you originally pay. They are the best don't know how they do it but you should always buy asurion.

They handle everything it is super smooth! I hope the repair process is as smooth and nice as the claims process

Each person I worked with was great. They were very sweet and got the job done very quickly. My phone was fixed within an hour fixed the screen and also replaced my battery. I look forward to using them in the future if I have any needs.

I made a purchase last year started falling apart, and they were wonderful about replacing them. I recommend that you using them for their insurance in the future

Stephanie was polite, professional, competent and efficient… Excellent job!

The representative was very attentive and guided me through the entire process until I placed my claim.

Representative was very professional and knowledgeable! Took me through process step by step and made it as painless as possible! Great service. Thank you!

My experience was fast and easy to file a claim and Goldie help me with everything. They are amazing at what theu do.

Mhabel was able to resolve the issue I was having immediately. In addition, she (assumption based on name) introduced me to the Verizon Home Device Protection plan. She exhibited very professional skills presenting the plan, although I didn't purchase since I don't have any 'smart' devices. She was very professional, kind, and understanding.

Helped me perfectly was very nice made it very easy and I dint know what else tonsay

Isaac was very helpful and got my phone up and running right away. His instructions were clear and very easy to follow. It was very easy and fast

Took a total of 2 frustrating hours to get an appointment with a tech at my house.
A tech. Visit was set up and the technician did not show up.
When a tech finally did show up, she didn't know how to set up an Amazon stick to my t.v. When she left, I set it up by myself! This service is a total waste. Wish I could give zero stars!

I bought new phones, one of them the Sim card just refused to be recognized in the phone. Jessamae did everything from making an eSIM to trying to activate the physical card. This really was a pain but also not to stressful with Jessamae handling my issue.

Great customer service treated with respect and knowledge great attitude

The person I was working with was very helpful and fast. I would recommend this insurance hands down. Well worth the price.

This is my first experience with asurion and it was so pleasant because of Jess. She was patient and personable! Great people skills!