AsurionReviews 12,825

The website to make a claim does not work and hasn't worked for weeks fix it please. After finally getting a phone number the repair was done quickly within 2 hours and I'm satisfied.

My technician kept a great line of communication on his arrival and when to expect him. I loved my experience with my technician, he was very friendly and polite and answered all my questions.

After the screen on my phone broke I contacted Asurion. I was able to set up an appointment to drop off my phone and get it fixed the next day. I arrived early dropped off my phone and it was done an hour. Thanks to my tech Sandra, who was professional and efficient she made the experience a lot more manageable. This has been probably the better experience I've had dealing with my phone compared to any in the past.

Took about a week, but replaced screens on both sides of phone.

Here is my address 304 N. Chestnut Street Dana Indiana *******

Great customer service! I thought I was going to have to replace my phone. Fixed my phone like new!

My wife had a broken screen on her phone she set a appointment the man came out replaced the screen works great and I am so very please with the ease of the whole experience

The iPhone would not boot up. We phoned in a claim and the local ubreakifix shop was able to replace the battery. The Asurion representative on the phone and the people in the local shop were very nice and helpful.

She was perfect, ask about my day did it in a very timely manor thank you so much and if I hav any other problems I hope I get her again!

I was able to request my phone screen to be repaired late Saturday night and the rep showed up the next business day. I ordered my daughter's replacement device and it was on the way the next business day.

The rep Mathew was helpful and put me at ease. Was able to fix my issue in a timely manner.

I'm very satisfied with my experience. The technician came to job during the time window allotted and fixed my cracked screens both front and back within 30 minutes. My phone is good as new.

I had 2 phones that had cracked screens, and when I tell you Noah got us back in the game fast, he got us taken care of super fast! He was friendly and polite! He even helped my daughter's iPhone into repair mode because I didn't know how (I'm a galaxy user)!

They were so Helpful, And Nice. Fast Service.Would recommend this place. So good!

The number one campaign in the world Att 👍🔥🥰 The employees are very kind🥰

Because whenever I have to make a claim, they are quick and not complicated at all

I cracked my phone Friday night. It's shattered. I filed a claim looking to get a replacement but I was informed that a technician would come out and replace my screen. The technician came out Monday and fixed my iPhone 15 pro max less day 10 mins. Mobile service is awesome.

I need my phone fix cracked glass so they set it up assp for me to get fix. Asurion was on top of it then luck was not on my side and they couldn't fix it. True be told it was in worse shape they told me to call for a new phone. I did and what a blessing the young man Jaden was wonderful in all way. Thank you for truly being there. With new phone and no hassle

I went to AT&T store and the representative I showed it to told me that the motherboard was broke and i needed a new phone. Fortunately I decided to get a second opinion and called Asurion to schedule an appointment with one of their repair stores. All I needed was a new screen. The UBREAKIFIX store on Hurstbourne Parkway in Louisville, KY did a great job and were very helpful!